Installation with Apache 2.4

These are generic instructions for Apache configuration for Faveo.

Before installing Faveo, make sure that Apache mod_rewrite is enabled and mod_security is disabled.

Then, unzip the source file

cd /home/user/

unzip faveohelpdesk.zip

Put Faveo source folder into your domain or subdomain's document root. For example, if your Faveo source is located at /home/user/faveo, you can configure Apache virtual host as follows, notice how DocumentRoot is setup

<VirtualHost *:80>
  ServerName yourhost.net
  DocumentRoot "/home/user/faveo/public"
  Options Indexes FollowSymLinks
  <Directory "/home/user/faveo/public">
    AllowOverride All
    Require all granted
  </Directory>
</VirtualHost>

Change the directory/file's owner to Apache's running user, to make sure it has proper permission on your source files. If you are on Ubuntu, the default user that Apache runs under is www-data (and it is apache for CentOS/RedHat).

sudo chown www-data:www-data -R /home/user/faveo
sudo chmod 775 -R /home/user/faveo

Then restart Apache and go to the webapp's installation URL. For example

http://yourhost.net/install

After Apache is installed and configured. Follow the web GUI Install Wizard to install Faveo on your server