Install Faveo Helpdesk on CentOS Linux 7 (Core), Ubuntu 18.04.1 LTS, Ubuntu 16.04.5 LTS or Debian GNU Linux 9.5 (stretch) Using Script

Introduction

This document will list on how to install fresh Faveo Helpdesk on a new CentOS, Ubuntu and Debian Server using a script.

Steps:

Download the script, you don’t have to manually download. Just need to run the commands listed below. Give permission to script Execute the script

Pre Requirements

• Wget
• Unzip

Centos

# yum install -y wget unzip

Ubuntu/Debian

# apt-get install -y wget unzip

Note: Run this script as root user only in a newly created server which is not having any valuable data. Don’t run this script for Faveo helpdesk upgrade, this is only for fresh installation of Faveo helpdesk This script works only on Faveo Helpdesk Community version

Start Installation

Step 1: Download the script

# wget https://www.faveohelpdesk.com/user-manual/faveohelpdesk-scripts/Faveo-helpdesk.zip

Step 2: Unzip the file

# unzip Faveo-helpdesk.zip

Step 3: open the extracted folder

# cd Faveo-helpdesk

Step 4: Give permission to script

# chmod +x install.sh

Step 5: Execute the script

# ./install.sh

In the last step script will show the id & password to login to Faveo. Open the browser and access Faveo URL and login with the id & password given on screen.

PS:

• You have to open port 80 in your firewall configuration
• You need to follow steps yourself to harden the security of your server, server security is not covered in this article
• Always use SSL/HTTPS URL for Faveo