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Install and configure Redis, Supervisor and Worker for Faveo on Centos 7
This document will list steps on how to install Redis for faveo.
We will install following dependencies in order to make Redis work:
- Redis
- PHP extension for Redis
- supervisor
sudo yum install redis -y
yum install -y php71w-pecl-redis.x86_64
systemctl start redis.service
If you’d like Redis to start on boot, you can enable it with the enable command:
systemctl enable redis
You can check Redis’s status by running the following:
systemctl status redis.service
Once you’ve confirmed that Redis is indeed running, test the setup with this command:
redis-cli ping
This should print PONG as the response. If this is the case, it means you now have Redis running on your server and we can begin configuring it to enhance its security.
yum install -y supervisor
If you’d like Redis to start on boot, you can enable it with the enable command:
systemctl enable supervisord
systemctl start supervisord
Copy paste the below content in supervisor configuration.
vi /etc/supervisord.conf
Change the Url according to your faveo configuration.
[program:faveo-Worker]
process_name=%(program_name)s_%(process_num)02d
command=php /var/www/faveo/faveo-helpdesk/artisan queue:work redis --sleep=3 --tries=3
autostart=true
autorestart=true
numprocs=8
redirect_stderr=true
stdout_logfile=/var/www/faveo/faveo-helpdesk/storage/logs/worker.log
[program:faveo-Recur]
process_name=%(program_name)s_%(process_num)02d
command=php /var/www/faveo/faveo-helpdesk/artisan queue:work redis --queue=recurring --sleep=3 --tries=3
autostart=true
autorestart=true
numprocs=1
redirect_stderr=true
stdout_logfile=/var/www/faveo/faveo-helpdesk/storage/logs/recur-worker.log
[program:faveo-Reports]
process_name=%(program_name)s_%(process_num)02d
command=php /var/www/faveo/faveo-helpdesk/artisan queue:work redis --queue=reports --sleep=3 --tries=3
autostart=true
autorestart=true
numprocs=1
user=apache
redirect_stderr=true
stdout_logfile=/var/www/faveo/faveo-helpdesk/storage/logs/reports-worker.log
[program:faveo-Horizon]
process_name=%(program_name)s
command=php /var/www/faveo/faveo-helpdesk/artisan horizon
autostart=true
autorestart=true
user=apache
redirect_stderr=true
stdout_logfile=/var/www/faveo/faveo-helpdesk/storage/logs/horizon-worker.log
systemctl restart supervisord
sudo supervisorctl reread
sudo supervisorctl update
start all configured workers
sudo supervisorctl start all
systemctl status supervisord
After Redis installation is complete, follow these instruction to configure Redis with Faveo. Configuration of Redis with Faveo
Did you find it helpful? If not email us on support@faveohelpdesk.com
Installation and Upgrade Guide
- GUI Install Wizard
- Manual Install
- CLI Install
- Server Requirements
- Installation with Apache
- Installation with cPanel
- Cron Job or any Job scheduler
- Faveo Helpdesk Installation on CentOS 7 with Apache on PHP 7.1
- Faveo Helpdesk Installation on CentOS 7 with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Ubuntu 18.04 LTS with Apache on PHP 7.1
- Faveo Helpdesk Installation on Ubuntu 18.04 LTS with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Debian 9 with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Debian 9 with Apache on PHP 7.1
- Migrating Faveo from one server to another
- Configuration of Redis with Faveo
- Install and configure Redis, Supervisor and Worker for Faveo on Ubuntu 16.04
- Install Let’s Encrypt SSL on CentOS 7 Running Apache Web Server
- Install and configure a simple mail server for sending mails using PHP mail function in Faveo on Ubuntu 16.04 server
- Install and configure Redis, Supervisor and Worker for Faveo on Centos 7
- Install and configure a simple mail server for sending mails using PHP mail function in Faveo on Centos 7 server
- Faveo Helpdesk Pro Installation on Windows Server 2012 R2
- Install Active Directory Domain Services in Windows Server 2012 R2
- Install Faveo Helpdesk Community on Centos, Ubuntu or Debian Using Script
- Set up automatic backup for Faveo-Helpdesk
Administrator's Guide
- Faveo File Storage
- Change client side theme color
- How to edit or change the footer in faveo
- How to change agent and admin panel Faveo logo link and logo
- Agents
- Departments
- Team
- Priority
- SLA
- Workflow
- Helptopic
- Default Ticket Settings
- Status
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- Close Ticket Workflow
- Company Settings
- Social Login
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- Security
- Debugging/Logs
- Ban Emails
- Widgets
Agent's Guide
Email Integration
Release & Upgrade Notes
- General Faveo Upgrade Guide Manual
- General Faveo Upgrade Guide Auto
- Upgrade guide to v1.9.2
- Upgrade guide to v1.9.0
- How to update v1.0.7.9 to v1.0.8.0
- Manual Upgrade from v1.0.7.8 to v1.0.7.9
- Faveo Release notes & upgrade guide for V1.0.7.7
- Faveo Release notes & upgrade guide for V1.0.7.5
- Faveo Release notes & upgrade guide for V1.0.7
Known Issues
- The open_basedir restriction in effect
- 404 Not Found
- 500 Internal Server Error
- Bug after update from 1.0.7.4 to 1.0.7.5 or higher version
- Syntax error, unexpected ‘var’(T_VAR), expecting ‘;’
Contribute & Feedback
- Support the community edition
- Contribution Guide
- Faveo Feedback & Customisation
- Help in language translate
Knowledge Base
Third Party Integration
Plugins
API