Install Faveo via CLI
CLI installer is currently working only in Pro edition, will be added to community version in the next release
These instructions will work only after server has been configured. If you have not yet configured the server please read the instructions here Server requirement.
Download the latest version of Faveo. Uncompress the files and upload files and directories in upload folder to a directory of your choice on your server. For example /faveo/, /helpdesk/ or /support/ depending on your preference. Basic knowledge of using FTP is a plus at this stage. If you don't know how to use FTP, we would recommend you read the documentation supplied with your FTP client and learn the basics of uploading and setting permissions on files. Faveo installer needs to be able to write and modify database.php found in the code/config/ directory.
Once all of the above steps are complete, you can complete the installation with the steps explained below
PS: Below steps are shown on a WAMP server, Windows OS. PHP Artisian command are the same on different server but your Faveo folder location where you have copied Faveo might be different. Composer should be installed and configured to use CLI installer
The initial command to install faveo using CLI is
php artisan install:faveo
It shows your current php environment with loaded extensions
In pro installation you will need serial key and order number but in community this is not required
Fill in the database details
Once faveo has completed the initial checking, you can run command for Migrating and seeding database.
php artisan install:db
On screen you can see migrations table created success message and seeded tables success message.
- On installation admin user will be created, id & password is displayed on screen.
- Finally you should give your Helpdesk URL e.g https://www.faveohelpdesk.com/support (with www/non www and/or http/https ). You can change these setting later from Admin Panel >> Settings >> System setting Please be careful with this and give correct URL, else Faveo will not work post installation.
- For security reason you should change the password after installation.
Note that the installer performs basic configuration, required to get Faveo up and running. Further configuration is required post-install, make the system fully functional.
To use Faveo following configuration needs to be done post install