Delete a Ticket

Description : To delete a particular ticket from FAVEO

8. URL : api/v1/helpdesk/delete

Parameters :

Name	Data Type	Required/Optional	Description
api_key	String	Optional	An alphanumeric code that can be used to authenticate your API calls
ticket_id	String	Required	Id of the ticket want to delete
token	String	Required	token generated for a user

HTTP Method : POST

Response Format : JSON

Response : Returns success message after the response.In case of any errors, an error message will be returned.

URL Request Example : http://www.stablehelpdeskc.faveodemo.com/api/v1/helpdesk/delete?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJodHRwOlwvXC9wcm9kdWN0ZGVtb3VybC5jb21cL2NvbW11bml0eVwvcHVibGljXC9hcGlcL3YxXC9hdXRoZW50aWNhdGUiLCJpYXQiOjE1MzUwMTAxMzQsImV4cCI6MTUzNTAxMDM3NCwibmJmIjoxNTM1MDEwMTM0LCJqdGkiOiJ5dk53OEpJdU1wclAybGNVIiwic3ViIjoxLCJwcnYiOiI4N2UwYWYxZWY5ZmQxNTgxMmZkZWM5NzE1M2ExNGUwYjA0NzU0NmFhIn0.9p2KNyJqTzBMBHj0fh0JVGwFrCgWv96ogZVsBxpA8n8&ticket_id=115

JSON Response Example :

Success Response :

{
    "result": "your tickets has been deleted"
}

Some Common Error :

Error Response : If the token is expired

{
“error":"Token has expired"
}

If the ticket id is not provided

{
    "error": {
        "ticket_id": [
            "The ticket id field is required."
        ]
    }
}

If the token is not provided

{
    "success": false,
    "message": "Token not provided"
}