GUI Install Wizard
These instructions will work only after server has been configured. If you have not yet configured the server please read the instructions here Server requirement.
Faveo Installation through GUI install wizard:
Faveo comes with web-based installer to help guide you through the installation process. While the installer provides step by step guide during the installation process, it's important and helpful to have general knowledge about Web servers, PHP and MySQL.
Getting Started
Download the latest version of Faveo. Uncompress the files and upload files and directories in upload folder to a directory of your choice on your server. For example /faveo/, /helpdesk/ or /support/ depending on your preference. Basic knowledge of using FTP is a plus at this stage. If you don't know how to use FTP, we would recommend you read the documentation supplied with your FTP client and learn the basics of uploading and setting permissions on files.
Once all of the above steps are complete, you can complete the installation and basic setup in a web browser. You can invoke the installer by simply browsing the Faveo URL e.g https://www.support.mydomain.com/. Faveo installation script will attempt to auto-detect paths and any permission issues. Please follow the instructions to finish up the installation process. If the script spots any configuration errors then it will not allow you to continue until the errors are corrected.If everything checks out, you will be presented with a form to fill in the required information. If any errors occurs, go back and check the data entered. On valid data the script will create and populate the database plus write a configuration file.
Faveo Web Installation process has following steps:
-
Product Serial Key: Provide the product key and order number that you have received after purchase. Enter the product order number and product key and click on Continue. This step is only for Paid version. Community version this step is not included.
-
License Agreement: Accept the license agreement and click on Continue.
-
Environment Test: Installer will perform the system requirement test and if it spots any errors then it will not allow you to continue until all the requirements are met.
-
Database Setup: Establish the database connection by providing the database details.
-
Locale Information: Provide the system locale information and click on install.
Congratulations! Faveo is installed and operational! Go to browser and open Faveo URL to login.
Note that the installer performs basic configuration, required to get Faveo up and running. Further configuration is required post-install, make the system fully functional.
To use Faveo following configuration needs to be done post install