Error Logs and Debugging Logs

Applicable editions: Faveo Helpdesk Community and Faveo Servicedesk Community

Make your Faveo helpdesk system bug free. You can enable debugging mode and choose whether you want to automatically send crash reports to Ladybird (Faveo Helpdesk team).

Debugging:

Go to Admin Panel> Error logs and debugging > Debugging options

Debugging Mode: Enable debugging mode to make your faveo helpdesk system bug free.

App crash reports: Enable this feature to send crash reports automatically to the Faveo Helpdesk team.

Logs: To get a better understanding of what went wrong with the system and to troubleshoot we make use of the Logs.

Alternate ways to enable debugging mode

You can easily enable the debug mode by following any of the two steps mentioned below

• Update .env file

  If .env file is available in your system root directory then update the file and replace APP_DEBUG=false with APP_DEBUG=true to enable debug mode.

• Update config/app.php file

  Go to faveo_root/config and update app.php file. Replace 'debug' => env('APP_DEBUG', false), with 'debug' => true, to enable debug mode.