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Update wording of portal and verification emails to reflect batch reviewing of requests #604

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merged 3 commits into from
Jun 26, 2024
Merged

Update wording of portal and verification emails to reflect batch reviewing of requests #604

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a233374
change wording to notification email
fershad Jun 26, 2024
0cc5224
update wording on request detail page
fershad Jun 26, 2024
962f84b
review only on Tuesday
fershad Jun 26, 2024
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8 changes: 4 additions & 4 deletions apps/accounts/templates/emails/verification-request-notify.html
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Expand Up @@ -19,15 +19,15 @@
</p>
<h4>What happens next?</h4>
<p>
We aim to review every
We review
{% if provider %}
{% comment %} If it's an update to an existing provider. {% endcomment %}
update
provider updates
{% else %}
{% comment %} If it's a new provider request. {% endcomment %}
new verification request
new verification requests
{% endif %}
within 3 working days. Once we have reviewed the verification request, we will contact you by email to let you know that it is approved, or that we need more information from you.
on Tuesday each week. Once we have reviewed the request, we will contact you by email to let you know that it is approved, or that we need more information from you.
</p>
<p>
If you have further questions, or need to edit your verification request, please contact <a href="mailto:support@thegreenwebfoundation.org">support@thegreenwebfoundation.org</a>.
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2 changes: 1 addition & 1 deletion apps/accounts/templates/emails/verification-request-notify.txt
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Expand Up @@ -9,7 +9,7 @@ Thank you for taking the time to {% if provider %}update the listing for {{ prov
{% endif %}
{{ link_to_verification_request }}
What happens next?
We aim to review every {% if provider %}update{% else %} new verification request{% endif %} within 3 working days. Once we have reviewed the verification request, we will contact you by email to let you know that it is approved, or that we need more information from you.
We review {% if provider %}provider updates{% else %}new verification requests{% endif %} on Tuesday each week. Once we have reviewed the request, we will contact you by email to let you know that it is approved, or that we need more information from you.
If you have further questions, or need to edit your verification request, please contact support@thegreenwebfoundation.org.
Many thanks,
Green Web Foundation
3 changes: 2 additions & 1 deletion apps/accounts/templates/provider_portal/request_detail.html
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Expand Up @@ -29,7 +29,8 @@ <h1 class="text-6xl mb-0"><span class="uppercase">Summary of request</h1>
{% endif %}

{% if object.status|lower == "pending review" %}
We are currently reviewing this request. If you want to update the information relating to this provider, please get in touch using <a target="_blank" rel="noopener noreferrer" href="https://www.thegreenwebfoundation.org/support-form/">our support form</a>.
We are currently reviewing this request. All verification requests and updates are reviewed by a member of our team on Tuesday each week. <br/>
If you want to update the information relating to this provider, please get in touch using <a target="_blank" rel="noopener noreferrer" href="https://www.thegreenwebfoundation.org/support-form/">our support form</a>.
{% endif %}


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