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fix: optimistic iou report date not matching #39665

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cleverjam
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@cleverjam cleverjam commented Apr 4, 2024

Details

The "New Messages" button is incorrectly displayed when creating an IOU, caused by a date discrepancy between the report and the sorted actions and the following expression:

const hasNewestReportAction = sortedReportActions?.[0].created === report.lastVisibleActionCreated;

Fixed Issues

$ #38848
PROPOSAL: #38848 (comment)

Tests

  • Verify that no errors appear in the JS console

Offline tests

QA Steps

  1. Go to https://dev.new.expensify.com/
  2. Log in
  3. Navigate to account with a long conversation history
  4. Send a message
  5. Create IOU
  6. Verify no "New Message" button shows up
  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
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    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
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    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I verified the translation was requested/reviewed in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
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    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
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    • I verified that all the inputs inside a form are aligned with each other.
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  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
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Screenshots/Videos

Android: Native
android.native.mov
Android: mWeb Chrome
android.mChrome.mov
iOS: Native
ios.native.mp4
iOS: mWeb Safari
mSafari.mp4
MacOS: Chrome / Safari
desktop.chrome.mov
macos.safari.mov
MacOS: Desktop
macos.desktop.mov

@cleverjam cleverjam requested a review from a team as a code owner April 4, 2024 23:21
@melvin-bot melvin-bot bot requested review from rushatgabhane and removed request for a team April 4, 2024 23:21
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melvin-bot bot commented Apr 4, 2024

@rushatgabhane Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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github-actions bot commented Apr 4, 2024

CLA Assistant Lite bot All contributors have signed the CLA ✍️ ✅

@cleverjam
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I have read the CLA Document and I hereby sign the CLA

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Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified tests pass on all platforms & I tested again on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that the left part of a conditional rendering a React component is a boolean and NOT a string, e.g. myBool && <MyComponent />.
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.js or at the top of the file that uses the constant) are defined as such
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
    • The file is named correctly
    • The component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
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    • Any internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
    • All JSX used for rendering exists in the render method
    • The component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari
MacOS: Desktop

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@cleverjam the issue is still reproducible. Please merge latest main to reproduce the issue

Screen.Recording.2024-04-11.at.05.03.06.mov

@cleverjam
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@rushatgabhane There is a bit of a discrepancy here:

  1. When there is no existing money request, a new one gets created and added as the most recent report action, my change ensures that the time of this new report action matches the report.lastVisibleActionCreated as proposed in [$500] Chat – New message button appears when create IOU #38848
  2. On the other hand, when there is an existing money request, the latest report action does not change. Instead an older action gets updated (the existing money request), in other words, the most recent action creation date will not match the report.lastVisibleActionCreated and will trigger the "New message" button.

I believe the issue scope was on IOU creation and not on IOU update, however there are several ways we can proceed here, but I need guidance.

  1. We can chose to keep the report.lastVisibleActionCreated as is when a money request does not create a new action (because existing one gets updated). But this only work until the /api/RequestMoney response comes in and the optimistic report's value gets updated, to prevent this there needs to be a service change.
  2. We can add even more logic in the ReportActionsList.tsx render, to match the lastVisibleActionCreated with any of the sorted report actions, if the date matches any action then set hasNewestReportAction to true preventing the button from showing, we can memo and only look if the date does not match the most recent action but this will still impact perf.

Please advise on how to proceed

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@cleverjam okayy let's get this sorted. I noticed that on staging this issue doesn't occur anymore. Could you please confirm?

Screen.Recording.2024-04-15.at.19.59.27.mov

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cleverjam commented Apr 16, 2024

@rushatgabhane I can still reproduce in staging when requesting money from another user, it seems your screen capture you are requesting in a workspace...

Edit: would you like me to update render method or provide the optimistic chat report update that matches temporarily until the money request is completed?

@cleverjam
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@rushatgabhane I have updated my PR, the optimistic report's lastVisibleActionCreated still points to the most recent visible action whether the iou request is new or there is an existing IOU and the new requests gets added to that.

However, when /api/RequestMoney is resolved the lastVisibleActionCreated is updated to whatever the updated IOU created date is, that will cause the new button to show up.... I mitigated this by looking at the sorted report actions to see if any previous action matches this date. Without updates to the BE I don't think I can make this any better

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rushatgabhane commented Apr 18, 2024

@cleverjam thank you i agree

I don't have much of a clue. Let's discuss this on slack? I'll attach a link soon

@cleverjam
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@cleverjam thank you i agree

I don't have much of a clue. Let's discuss this on slack? I'll attach a link soon

@rushatgabhane any updates?

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existing IOU and the new requests gets added to that.
However, when /api/RequestMoney is resolved the lastVisibleActionCreated is updated to whatever the updated IOU created date is, that will cause the new button to show up.... I mitigated this by looking at the sorted report actions to see if any previous action matches this date.

@cleverjam I don't think this is a good idea because the messages are paginated. We don't have all the messages on frontend.

@rushatgabhane
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We'll need help with backend on it.

@yuwenmemon we need your help on #39665 (comment)

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@rushatgabhane what kind of back end change were you envisoning?

@cleverjam
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@yuwenmemon sorry about the delayed response, in essence the issue is that the report's 'lastVisibleActionCreated' does not match the most recent action in the money request response.

This occurs when a new request is added to an existing one.

Note: I am responding on GH Mobile app and can add more detail if needed once I am at my desk.

@yuwenmemon
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Gotcha 👍 I can take a look! Feel free to add more detail though, always welcome 😄

@cleverjam
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@yuwenmemon Yes! 😄

The reason why I believe the backend needs to be updated is because I was able to fix the issue (until BE update comes in) by updating the optimistic report here.

The change prevents the optimist report from merging a new lastVisibleActionCreated value when we are not creating a new request (there is an existing request which we will add the new amount into).

When testing this change we get no "New message" button during the time /api/RequestMoney is pending, and as soon as the updated report comes back from BE the message pops up.

I was able to fully test this by adding this code in the report list, basically looking in the report action list we have for the new lastVisibleActionCreated and as it turns out, that creation time is assigned to the existing money request (which is not the most recent report action)

I apologize if my assumption is incorrect here, perhaps there are other things I can do in the FE to fix the issue? this is my first contribution to this project and I am still learning its ways.

@cleverjam
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@yuwenmemon did you get a chance to look into this?

@yuwenmemon yuwenmemon self-requested a review June 7, 2024 04:07
@yuwenmemon
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Ah jeez, sorry I did not! Assigned myself so I don't forget about this.

@cleverjam
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no problem, just checking, let me know if any of this doesn't make sense or needs to be reconsidered in the FE, thanks!

@yuwenmemon
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Closing as per: #38848 (comment)

@yuwenmemon yuwenmemon closed this Aug 14, 2024
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3 participants