[$250] Blank page appears between authentication and loading UI

[Julesssss]

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Version Number: 9.0.41-1 and earlier
Reproducible in staging?: Yes
Reproducible in production?: Yes
Email or phone of affected tester (no customers): Customer accounts with a medium-large amount of data

Action Performed:

• Device is on a slow or restricted network
• Launch New Expensify app
• Log in with an account with many reports

Expected Result:

• There will be no white screen after login

Actual Result:

• White screen appears briefly after login

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

372109345-c082d55a-26d9-4ade-973d-e1562d5262f7.mov

371763733-127dec60-2e34-4b95-af30-0bae07ce10b2.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021840753836543659093
• Upwork Job ID: 1840753836543659093
• Last Price Increase: 2024-10-07

Issue Owner

Current Issue Owner: @shubham1206agra

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021840753836543659093

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @shubham1206agra (External)

[melvin-bot]

Triggered auto assignment to @OfstadC (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[Julesssss]

Hey @blazejkustra, in case you are interested... I also added your repro video.

[melvin-bot]

@Julesssss, @OfstadC, @shubham1206agra Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@Julesssss, @OfstadC, @shubham1206agra Still overdue 6 days?! Let's take care of this!

[Julesssss]

We need good reproduction steps before making this open to contributors.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[mvtglobally]

Still reproducing on slow network
https://github.com/user-attachments/assets/64c5f9ee-0576-45dc-b36a-4c96c64f9ee9

[truph01]

Cannot reproduce this issue after we migrate to useOnyx.

[Julesssss]

@truph01, can you reproduce on web when throttling the network?

[truph01]

@Julesssss No, I cannot reproduce in both web and ios after this PR is merged.

[Julesssss]

Okay thank you. It looks like the PR was merged just after the latest test. Lets retry once more.

[truph01]

@Julesssss FYI, the above PR is reverted, so the bug can be reproduced.

[Julesssss]

Awaiting QA reporduction

[wildan-m]

If we migrate to useOnyx in AuthScreen it will cause: #50560