User Feedback

Setup

1. Make sure that the list is formatted as a checkbox - [ ]
2. Any issue that has been resolved should be marked as completed - [X]
3. Feedback that we don't need can be marked with a strikthrough ~~Text~~, to prevent duplicating them if removed

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Landing Page

• They were confused on why we have "Manage" on DNS and Certificate card when there are currently no available certificate or records
• They asked if we can have a footer on whom to contact when they require help
• Instruction is very clear about what to do and the steps toward completion

Header

• It is not clear that the links in the header are links, there is not clear hover animations
• Particularly unclear how to return to home page, only indication is cursor changing on hovering title

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DNS Record Table

• It was not obvious that you need to click Search button on dnschecker.org before you can see the status of a DNS Record
• It was not obvious how to check the status of created record on DNS checker website as it does not update anything
• Instructions link wasn't very noticeable

DNS Record Form (Create)

• User will rollback to a previous page to learn what to insert on each form labels
• DNS Record Name does not indicate that only uppercases are invalid
  • User was confused why they received an error based on the given error message
• There is not enough information to allow the user to understand what to write on the form
  • No information on what "Value" is required for each "Type"
• It was not obvious that Value means the Value field because Value is a generic term
• The instruction text below the main heading contains a set of steps which would look better as an ordered or unordered list

DNS Record Form (Edit)

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DNS Records Instruction Page

• the FAQ sit flush with the bottom of the page which makes it feel as though there is more content to scroll, perhaps leave a slight margin between bottom of page and FAQ

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Certificate (Request)

• Image does not have an alt tag
• It was not obvious whether the user had to stay on the page after a certificate request.

Certificate (Display)

Certificate Instructions

• https://www.sslshopper.com/ link should open in new tab

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Notifications

• Add hyperlink linking to the web app, so the user does not have to manually type the domain in the address bar

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