I can't upload documents for students developer pack #87487
Replies: 14 comments 17 replies
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I cannot switch to the rear camera either |
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There may be a button that says |
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Thanks for reaching out. I've tagged the appropriate labels and passed this onto the Education team. |
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Hi @ahmetqunay 👋 We're happy you're here! It would be preferable that a student is on campus when applying and thus able to upload a document but with remote learning that isn't always possible, so we request students submit a live photo of their evidence rather than an upload. We understand that students may not have access to high-quality cameras (laptop or phones) but as long as the text is legible the system should be able to process it. Here are a few tips on using a photo to capture.
Regarding to the use of the rear camera can we ask what browser and operating system? Let us know here if you need further assistance |
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I had the same problem too, but somehow after I reopened the link again, I found the button for |
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Yeah actually I've got my benefits days later.
I've also updated my situation in GitHub, I don't know if you saw it but I
mentioned that it was solved.
Thanks.
…On Fri, 8 Mar 2024, 18:25 Meffiu, ***@***.***> wrote:
any updates?
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@samus-aran I have a question im only laptop and my university card have 2 faces front and back on back face the expire date mentioned and on front face my picture issue date and my id. Secondly how can I upload card image from my laptop I not want to show my face on front camera how can i do this please help me! |
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This is frustrating. I am studying remotely at university of the people. And I've everything emailed to me. How do you expect me to take a rear picture it doesn't make sense |
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Any updates? |
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I can't switch to back camera to take a picture from my phone and on my mac, it is extremely painful to take a clear picture. |
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This is annoying. How is there no better system in place here. |
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wow. such a basic functionality simply messed up. on my phone i cant switch to rear camera and on on both - phone / pc i cant upload only select camera... thanks man |
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Hi everyone,
Hello, I want to continue my Github student membership, but I cannot upload documents in the system. There is only a photo taking section. When I try to take a photo, it only uses the front camera of the phone in reverse. I cannot switch to the rear camera and take it from there. I do not understand why we are not allowed to upload documents. I would be glad if you can help me.
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