Support Ticket Entry System Backend

This is the backend for the Support Ticket Entry System app. It is built with Express and runs on port 3091.

NOTE: This is the backend of the application. The frontend can be found here.

Prerequisites

• Node.js (version 18.19.0)
• npm (version 10.2.3)

Getting Started

1. Clone the repository:

git clone https://github.com/mp051998/support-ticket-entry-system-backend.git

2. Install the dependencies:

cd support-ticket-entry-system-backend
npm install

3. Create a .env file in the root directory of the project. Add the following environment variables to it:

PORT=<your-port-number>

MONGODB_CONNECTION_URI=<your-mongodb-uri>
MONGODB_DATABASE_NAME=<your-mongodb-database-name>

3. Start the server:

npm start

4. The server should now be running on http://localhost:<your-port-number>.

PM2

PM2 is a process manager for Node.js applications that allows you to easily manage and monitor your application's processes. It provides features like automatic restarts, load balancing, and log management. With PM2, you can ensure that your Node.js application stays up and running, even in production environments.

This project supports PM2 to manage the application's processes. The server once started will be running in the background. You can use the following commands to manage the server.

To install PM2, run the following command:

npm install pm2

You are now all set to use PM2 to manage the server.

To start the server

npm run start:pm2

To stop the server:

npm run stop:pm2

To restart the server:

npm run restart:pm2

To get the status of the server:

npm run status:pm2

To delete the server:

npm run delete:pm2

To get the logs of the server, you can use the following command:

npm run logs:pm2