Inbound PSTN to Twilio Client Contact Centre Powered by Taskrouter
This is training code and is not intended for production usage.
Languages: Python, js
This implements:
- Single channel (Voice)
- 4 department, multilingual contact centre
- Agent UI based on TaskRouter SDK for low latency
- Twilio Client WebRTC dashboard
- Conference instruction
- Call instruction
- Call holding
- Call transfers