british_airway_virtual_internship

This project is a part of the Data Science virtual internship program offered by Forage with British Airways.

Table of Contents

• Overview
• Aim
• Technologies
• Data
• Results

Overview

In this project we are going to do the following tasks:

1. Web scraping to gain company insights

• Scrap airline reviews.
• Analyse the data
• Present insight in 1 PowerPoint slide.

2. Predicting customer buying behavior

• Explore customer's bookings data.
• Build a random forest model to understand factors that influence buying behavior.
• Present insight in 1 PowerPoint slide.

Aim

The aim of this internship is to apply analytical skills to influence real-life multi-million-pound decisions, making a tangible impact on the business as recommendations, tools, and models drive key business decisions, reduce costs and increase revenue.

Technologies

• Python

Data

• Airline reviews are scrapped from Skytrax and saved in BA_reviews.csv
• Customer's bookings data: customer_booking.csv

Results

Task 1

After cleaning and analyzing the data, the results were summarized in one PowerPoint slide as follows:

Task 2

After exploring the data and building the random forest model, the results were summarized in one PowerPoint slide as follows: