Customer_Churn_Bank

This report analyze the Customer Churn in bank and using Machine learning to predict customer churn.

Dataset

• Souce: Kaggle
• Link: https://www.kaggle.com/datasets/radheshyamkollipara/bank-customer-churn

Code in Python

• File: Customer-Churn-Records.csv
• Dataset Outcome:
  • Dataset clean: customer_churn_bank.csv
  • Machine learning result: model_results.csv
    • Models:
      • Logistic Regression
      • GNB (Gaussian Navie Bayes)
      • Decision Tree
      • Radom Forest
      • KNN (K Nearst Neighbor)

EDA by PBI result in Google Slide

• PBI: Customer_churn_illustration.pbix
• PDF: Customer Churn Bank - Prediction.pdf