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[HOLD for payment 2023-04-07] App Crashing when sending attachments #16641

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kavimuru opened this issue Mar 28, 2023 · 12 comments
Closed
2 of 6 tasks

[HOLD for payment 2023-04-07] App Crashing when sending attachments #16641

kavimuru opened this issue Mar 28, 2023 · 12 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering Weekly KSv2

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@kavimuru
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kavimuru commented Mar 28, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

1.Logged in open any chat
2.Click on + then add attachment
3.select image from galley

Expected Result:

The app should not crash in use

Actual Result:

The app is crashing after user send any attachment.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.2.91-0
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Bug5996242_mobizen_20230328_152326.mp4

Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

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@kavimuru kavimuru added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Mar 28, 2023
@MelvinBot
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Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@MelvinBot
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Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@MelvinBot
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Auto-assign attempt failed, all eligible assignees are OOO.

@situchan
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This is duplicated with #16636 since they have the same root cause

@MelvinBot
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⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@kadiealexander
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Thanks @situchan! Asked about it here

@melvin-bot melvin-bot bot added the Reviewing Has a PR in review label Mar 29, 2023
@luacmartins
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We reverted the offending PR. This should be fixed once the staging CP is finished.

@luacmartins luacmartins self-assigned this Mar 29, 2023
@stitesExpensify stitesExpensify self-assigned this Mar 29, 2023
@cristipaval cristipaval self-assigned this Mar 29, 2023
@luacmartins
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We shipped the fix and this is solved. Closing.

@luacmartins luacmartins removed the DeployBlockerCash This issue or pull request should block deployment label Mar 30, 2023
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Hourly KSv2 labels Mar 31, 2023
@melvin-bot melvin-bot bot changed the title App Crashing when sending attachments [HOLD for payment 2023-04-07] App Crashing when sending attachments Mar 31, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Mar 31, 2023
@MelvinBot
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Reviewing label has been removed, please complete the "BugZero Checklist".

@MelvinBot
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The solution for this issue has been 🚀 deployed to production 🚀 in version 1.2.92-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-04-07. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@MelvinBot
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BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

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