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Currently when a user canceled their billing agreement on PayPal, the subscription remains active until the next renewal fails and results in a "Pending payment" or "Failed" order.
To Reproduce
Subscription purchased with "WooCommerce PayPal Payments" plugin:
Purchase a subscription and then ensure payment is saved in My Account / PayPal Payments.
Go to PayPal customer account Settings / Payments / Manage Automatic Payments, select the saved payment and click Cancel button:
Subscription purchased with "WooCommerce PayPal Checkout Payment Gateway" plugin and then migrated to "WooCommerce PayPal Payments" plugin:
Purchase a subscription with "WooCommerce PayPal Checkout Payment Gateway" plugin.
Deactivate "WooCommerce PayPal Checkout Payment Gateway" and then activate "WooCommerce PayPal Payments".
Go to PayPal customer account Settings / Payments / Manage Automatic Payments, select the saved payment and click Cancel button.
Expected Behavior
Payment is removed in My Account / PayPal Payments.
Subscription status is "Cancelled".
Actual Behavior
Nothing happens after cancelling billing agreement on PayPal.
Environment
WordPress Version: 5.9
WooCommerce Version: 6.2
Plugin Version: 1.6.5
The text was updated successfully, but these errors were encountered:
Dinamiko
changed the title
Canceling billing agreement does not cancel subscription
Canceling billing agreement does not cancel subscription (391)
Feb 15, 2022
Describe the Bug
Currently when a user canceled their billing agreement on PayPal, the subscription remains active until the next renewal fails and results in a "Pending payment" or "Failed" order.
To Reproduce
Subscription purchased with "WooCommerce PayPal Payments" plugin:
Subscription purchased with "WooCommerce PayPal Checkout Payment Gateway" plugin and then migrated to "WooCommerce PayPal Payments" plugin:
Expected Behavior
Actual Behavior
Nothing happens after cancelling billing agreement on PayPal.
Environment
The text was updated successfully, but these errors were encountered: