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[HC] - Google Analytics 4 Click Events not tracked when GLA 2.6.1 or above is active. #2387
Comments
Reported here: 8106340-zen |
Hey, thanks for bringing this up. I noticed that the website https://akraclimapruebas.akraclima.com/ is targeting customers in Spain but doesn't seem to have a consent mode banner. Since March 2024, it's been required for users to consent to capturing some event data for EEA, UK, and Switzerland regions. Since GLA 2.6.1 (https://github.com/woocommerce/google-listings-and-ads/releases/tag/2.6.1), the following events are disabled by default for all EEA, UK, and Switzerland regions: google-listings-and-ads/src/Google/GlobalSiteTag.php Lines 290 to 296 in ad637eb
See more here: https://github.com/woocommerce/google-listings-and-ads/blob/develop/docs/gtag-consent-mode.md I'd recommend adding a consent banner and giving it another shot with the latest GLA version. |
It seems another report here: 8049142-zen I shared the update based on @jorgemd24 comment. |
First, thank you so much, @jorgemd24, for the valuable input! Can you share a bit more details about which would be the best way to add a consent banner that is proven to work with GLA? I ask since we have another request here... The user shared these details and concerns:
Thanks a lot! |
Hi. I reported this error at Wordpress forum. I can tell that if I disable the GLA module, then the click events working ok and are caught by Google Analytics. If I active the GLA module, then does not work ok. Too I reported that with 2.6.0 and older version, the click events always work ok. The problem happens only when I active the GLA module with 2.6.1 o newest versions. If you need it, I can do any action at these subdomain for testing. Regards. |
I personally have not tested it but right now on the GL&A WooCommerce product page there is a note saying:
It might worth taking a look at the plugin like Complianz. |
8194644-zen |
Describe the bug:
The user reports that their click events are not being tracked with GLA active. They've tested with WP Rollback for previous versions and found out that it works for 2.6.0 and it stops working on 2.6.1 or above.
Steps to reproduce:
Expected behavior:
The click events should be generated and passed along to Google Analytics.
Actual behavior:
Click events are not being generated and tracked.
Additional details:
`
WordPress Environment
WordPress address (URL): https://akraclimapruebas.akraclima.com
Site address (URL): https://akraclimapruebas.akraclima.com
WC Version: 8.8.2
REST API Version: ✔ 8.8.2
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: –
Server Environment
Server Info: Apache
PHP Version: 8.1.28
PHP Post Max Size: 15 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.74.0
GnuTLS/3.7.1
SUHOSIN Installed: –
MySQL Version: 10.5.21-MariaDB-1:10.5.21+maria~deb11-log
Max Upload Size: 15 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 8.8.2
WC Database Prefix: wp_
Tamaño total de la base de datos: 73.36MB
Tamaño de los datos de la base de datos: 66.60MB
Tamaño del índice de la base de datos: 6.76MB
wp_woocommerce_sessions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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wp_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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wp_depicter_documents: Datos: 0.48MB + Índice: 0.03MB + Motor InnoDB
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wp_depicter_options: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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wp_gla_attribute_mapping_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_gla_budget_recommendations: Datos: 0.19MB + Índice: 0.14MB + Motor InnoDB
wp_gla_merchant_issues: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_gla_shipping_rates: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_gla_shipping_times: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_masterslider_options: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_masterslider_sliders: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_options: Datos: 6.47MB + Índice: 0.14MB + Motor InnoDB
wp_postmeta: Datos: 16.52MB + Índice: 3.03MB + Motor InnoDB
wp_posts: Datos: 17.52MB + Índice: 0.42MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_slides: Datos: 0.11MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_trustindex_google_reviews: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_usermeta: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.09MB + Índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_orders: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
wp_wc_orders_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_addresses: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_operational_data: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.05MB + Índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wfblockediplog: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wfblocks7: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wfconfig: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
wp_wfcrawlers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wffilechanges: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wffilemods: Datos: 12.55MB + Índice: 0.00MB + Motor InnoDB
wp_wfhits: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wfhoover: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wfissues: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wfknownfilelist: Datos: 7.52MB + Índice: 0.00MB + Motor InnoDB
wp_wflivetraffichuman: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wflocs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wflogins: Datos: 0.39MB + Índice: 0.16MB + Motor InnoDB
wp_wfls_2fa_secrets: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wfls_role_counts: Datos: 0.00MB + Índice: 0.00MB + Motor MEMORY
wp_wfls_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wfnotifications: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wp_wfpendingissues: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wfreversecache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wfsecurityevents: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wfsnipcache: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wfstatus: Datos: 0.22MB + Índice: 0.13MB + Motor InnoDB
wp_wftrafficrates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wfwaffailures: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpforms_logs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpforms_payments: Datos: 0.02MB + Índice: 0.14MB + Motor InnoDB
wp_wpforms_payment_meta: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_campaign: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_campaign_list: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_custom_field: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_email: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_email_user_stat: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_email_user_url: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_form: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_list: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_queue: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wysija_subscriber_ips: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wysija_url: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_url_mail: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_user: Datos: 0.08MB + Índice: 0.02MB + Motor InnoDB
wp_wysija_user_field: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_user_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wysija_user_list: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_xcloner_scheduler: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_yoast_indexable: Datos: 0.11MB + Índice: 0.09MB + Motor InnoDB
wp_yoast_indexable_hierarchy: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.08MB + Índice: 0.03MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
Post Type Counts
attachment: 306
custom_css: 2
elementor_library: 1
essential_grid: 22
jaw-faq: 4
jaw-portfolio: 3
jaw-testimonial: 4
nav_menu_item: 14
oembed_cache: 1
options: 2
page: 30
post: 32
product: 22
product_variation: 319
revision: 1226
shop_order: 44
shop_order_refund: 1
wp_global_styles: 2
wp_navigation: 1
wpcf7r_action: 2
wpcode: 2
wpforms: 1
wysijap: 1
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (3)
Google Listings and Ads: por WooCommerce – 2.6.8
WPCode Lite: por WPCode – 2.1.11
WooCommerce: por Automattic – 8.8.2 (la actualización a la versión 8.8.3 está disponible)
Inactive Plugins (24)
Akismet Anti-spam: Spam Protection: por Automattic - Anti-spam Team – 5.3.2
Better Search Replace: por WP Engine – 1.4.6
Depicter: por Averta – 2.1.11
Elementor: por Elementor.com – 3.21.3
Essential Addons for Elementor: por WPDeveloper – 5.9.17
Google Analytics for WooCommerce: por WooCommerce – 2.0.6
Image Widget: por The Events Calendar – 4.4.9
Joinchat: por Creame – 5.1.5
Lazy Load Clarity: por Jorcus – 1.1.1
Loco Translate: por Tim Whitlock – 2.6.7
Maintenance: por WebFactory Ltd – 4.08
Ocean Extra: por OceanWP – 2.2.7
OMGF: por Daan from Daan.dev – 5.9.0
Smush Pro: por WPMU DEV – 3.15.2
SOGO Add Script Header Footer: por orenhav (SOGO) – 3.9
W3 Total Cache: por BoldGrid – 2.7.1
Widgets for Google Reviews: por Trustindex.io support@trustindex.io – 11.8.3
Widgets for WooCommerce Products on Elementor: por Themelocation – 2.0.0
WooCommerce Legacy REST API: por WooCommerce – 1.0.1
Wordfence Security: por Wordfence – 7.11.5
WPForms Lite: por WPForms – 1.8.8.2
YITH WooCommerce Catalog Mode: por YITH – 2.34.0
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5
Yoast SEO: por Team Yoast – 22.5
Settings
API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock-2)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-3 (rated-3-2)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
Logging
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 días
Level threshold: –
Log directory size: 314 KB
WC Pages
Base de la tienda: #30 - /tienda/
Carrito: ❌ La visibilidad de la página debe ser pública
Finalizar compra: ❌ La visibilidad de la página debe ser pública
Mi cuenta: ❌ La visibilidad de la página debe ser pública
Términos y condiciones: #3457 - /terminos-y-condiciones/
Theme
Name: Twenty Twenty-Four
Version: 1.1
Author URL: https://es.wordpress.org
Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
WooCommerce Support: ❌ No declarada
Templates
Overrides: /usr/home/akraclima.com/web/akraclimapruebas/wp-content/plugins/woocommerce/templates/block-notices/error.php
/usr/home/akraclima.com/web/akraclimapruebas/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/usr/home/akraclima.com/web/akraclimapruebas/wp-content/plugins/woocommerce/templates/block-notices/success.php
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
product-custom-fields
settings
async-product-editor-category-field
launch-your-store
Daily Cron: ✔ Next scheduled: 2024-05-01 07:49:11 +02:00
Options: ✔
Notes: 203
Onboarding: completed
Action Scheduler
Completo: 252
Oldest: 2024-03-30 14:24:37 +0100
Newest: 2024-04-30 10:17:05 +0200
Fallida: 31
Oldest: 2023-03-24 17:35:35 +0100
Newest: 2024-04-29 10:59:36 +0200
En curso: 1
Oldest: –
Newest: –
Pendiente: 4
Oldest: 2024-04-30 20:49:50 +0200
Newest: 2024-05-01 05:28:20 +0200
Status report information
Generated at: 2024-04-30 10:20:29 +02:00
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