team_performance_maturity_model.md

Team Performance Maturity Model

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	Level 1 Unpredictable	Level 2 Enlightened	Level 3 Focused	Level 4 Structured	Level 5 Optimized
People	No investment or resources Inconsistent behaviors and outcomes Poor communications and lack of trust	Beginning to assess and analyze behaviors and conflicts	Development of plans for teams and individuals, for performance and improvement	Building trust among team members Conflict resolution strategies	Alignment: executive and employee buy-in Accountability Vetting new opportunities and new ways of thinking or creativity
Process	Lack of process Dysfunction among teams-- impacting operational results	Beginning to document gaps, priorities, and opportunities for improvement	Defined goals and objectives Programs offered for team and individual improvement-- ad hoc Implement team charters	Defined team norms and expectations Leadership development in place specific to managing team	Strategic plan in place Investment of time and resources
Systems	No tools and technologies	Lack of tools and technologies	Some supporting tools and technologies Some reporting and metrics	Supporting tools and technologies Advanced reporting and metrics	Enterprise-wide supporting tools and technologies Measurable results
Outcomes	None	Starting to communicate and get executive buy-in	Improve communication-- more frequent meetings and check-ins Increased knowledge sharing Improved communication style based on awareness of personality types	Behavior modification based on awareness of different personality types Improved company culture Improved employee engagement Adding business value	Governance in place Leadership capabilties Operational excellence Improved performance Business impact