Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Bug] "Internal Error" #1705

Open
AW737 opened this issue Jul 8, 2024 · 2 comments
Open

[Bug] "Internal Error" #1705

AW737 opened this issue Jul 8, 2024 · 2 comments
Labels
software: pybricks-code Issues with https://code.pybricks.com application

Comments

@AW737
Copy link

AW737 commented Jul 8, 2024

Q: What is the problem?
A: When I open the page to the code (code.pybricks.com), it just shows an error message at the top, and
after a second, the webpage just flashes to a white screen.

Steps to reproduce the behavior:

  1. Go to 'code.pybricks.com'
  2. See error

What did you expect to happen instead?
To open the page to let me code

There is a saying that a picture is worth a 1000 words. Screenshots really help to identify and solve problems.
So, it's pretty hard to take a screenshot of it since I have a small window of taking it, so here's some of the page and the error message. After I see that, it just flashes to white, until I reload the page, which the same thing happens.

Screenshot 2024-07-08 9 48 56 AM

Don't know if I should put the error message here but, hey it's my first time.

UnknownError: Internal error.
 UnknownError: Internal error.
    at De.rejectionMapper (https://code.pybricks.com/static/js/main.1bf60dfd.js:2:1595134)
    at je (https://code.pybricks.com/static/js/main.1bf60dfd.js:2:1529120)
    at IDBOpenDBRequest.<anonymous> (https://code.pybricks.com/static/js/main.1bf60dfd.js:2:1556385)
    at IDBOpenDBRequest.<anonymous> (https://code.pybricks.com/static/js/main.1bf60dfd.js:2:1530914)

Edit: The website works completely fine on another computer. Also, beta.pybricks.comdidn't work either.

@AW737 AW737 added the triage Issues that have not been triaged yet label Jul 8, 2024
@dlech
Copy link
Member

dlech commented Jul 8, 2024

What browser and version and operating system are you using?

@dlech dlech added software: pybricks-code Issues with https://code.pybricks.com application and removed triage Issues that have not been triaged yet labels Jul 8, 2024
@dlech
Copy link
Member

dlech commented Jul 8, 2024

https://stackoverflow.com/questions/74207049/internal-error-opening-backing-store-for-indexeddb-open

suggests restarting the computer and making sure you aren't running the browser in "private" mode.

But basically, this is a browser issue. I don't think there is anything we can do to fix it on our end.

You could also check the console log in the browser for additional errors. That could help troubleshoot the problem better.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
software: pybricks-code Issues with https://code.pybricks.com application
Projects
None yet
Development

No branches or pull requests

2 participants