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[OS X CAPITAN] Owncloud client under OS X sync-problem (stops) #3945 #19807

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peterporta opened this issue Oct 15, 2015 · 18 comments
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[OS X CAPITAN] Owncloud client under OS X sync-problem (stops) #3945 #19807

peterporta opened this issue Oct 15, 2015 · 18 comments

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@peterporta
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Hi,
after upgrading my OS X to El Capitan 10.11 The sync-client begins to sync and than stops after some time showing the red circle with the white cross.
In the meantime I updated the by hosteurope hosted owncloud to 8.1.3 (from 8.0.2) without success. The sync-client can be started but stops after some time.

I got the error-messages:
Error no app in context Error while running background job: Backends provided no user object for

Error files Backends provided no user object for
Error PHP Array to string conversion at /is/htdocs/.../lib/private/template/functions.php#36

One more note: It seems to be something with the external files from another owncloud. Removing the connection the sync works fine.

i thought, it could be a php-problem, but both (different) provider are on the same php-version 5.5

I already told that at #3945 in a "wrong" area.

@MorrisJobke
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Error PHP Array to string conversion at /is/htdocs/.../lib/private/template/functions.php#36

Dup of #17468

@MorrisJobke
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One more note: It seems to be something with the external files from another owncloud. Removing the connection the sync works fine.

Can you explain this a bit more detailed?

Error files Backends provided no user object for

Can you check the owncloud.log for this line - because it contains more info.

@peterporta
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Hello,
because I use since my notification the possibility to sync a second owncloud in my Client I have no more Logs at The Moment. I will try to reproduce that and send you The wanted log.

@peterporta
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Hi,
now I have the log file created. Is it important to tell, that I have two sync-clients (on iMac and MacBook) syncing at the same time?

@MorrisJobke
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now I have the log file created.

Can you send it somehow over? Or paste it here on gist.github.com ;)

@peterporta
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??? I did send it to you in my last mail.

Viele Grüße

Peter Wienczny

Am 05.11.2015 um 09:01 schrieb Morris Jobke notifications@github.com:

now I have the log file created.

Can you send it somehow over? Or paste it here on gist.github.com ;)


Reply to this email directly or view it on GitHub #19807 (comment).

@MorrisJobke
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??? I did send it to you in my last mail.

You responded directly to github and it doesn't show up here.

@ghost
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ghost commented Jan 13, 2016

@MorrisJobke Are there some news or is there any progress? I still have this issue on owncloud 8.2.2 on FreeBSD with several clients on Ubuntu Linux, Windows and Mac OS X.

"app":"files","message":" Backends provided no user object for ","level":3
"app":"no app in context","message":"Error while running background job: Backends provided no user object for ","level":3

The users get extra "file space" via SMB Share.

@peterporta
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Because owncloud now can manage a second account without „forwarding“, the issue is obsolete.

Viele Grüße

Peter Wienczny
6

Am 13.01.2016 um 21:35 schrieb Xilentura notifications@github.com:

@MorrisJobke https://github.com/MorrisJobke Are there some news or is there any progress? I still have this issue on owncloud 8.2.2 on FreeBSD with several clients on Ubuntu Linux, Windows and Mac OS X.

"app":"files","message":" Backends provided no user object for ","level":3
"app":"no app in context","message":"Error while running background job: Backends provided no user object for ","level":3

The users get extra "file space" via SMB Share.


Reply to this email directly or view it on GitHub #19807 (comment).

@ghost
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ghost commented Jan 13, 2016

@peterporta Thank you for your fast reply. Would you be so kind to explain what you mean with "forwarding" or paste me a link to a website?

@MorrisJobke
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@Xilentura Can you paste the content of you oc_jobs table? This maybe helps to spot the failing background job. I will try to improve the error message.

@ghost
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ghost commented Jan 14, 2016

@MorrisJobke There is no oc_jobs on my server, just "owncloud/apps/user_ldap/lib/jobs" with the entry:

./
cleanup.php

Is there any reference to this bug: #6294 ?
Thanks for your fast reply!

@MorrisJobke
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@MorrisJobke There is no oc_jobs on my server, just "owncloud/apps/user_ldap/lib/jobs" with the entry:

I meant the table in the database ;)

@ghost
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ghost commented Jan 14, 2016

@MorrisJobke Here we go:

There are no entrys between 3 and 167.

ID Class Argument last_run
1 OC\Cache\FileGlobalGC null 1445505150
2 OCA\Activity\BackgroundJob\EmailNotification null 1445504238
3 OCA\user_ldap\lib\Jobs null 1445504252
167 \OCA\User_LDAP\Jobs\CleanUp null 1445505091
168 OCA\Activity\BackgroundJob\ExpireActivities null 1445434047

@MorrisJobke
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Those entries look fine.

@ghost
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ghost commented Jan 15, 2016

All right - I've tested several owncloud clients (Apple, Ubuntu, Android) and all threw this error message

"app":"files","message":" Backends provided no user object for ","level":3
"app":"no app in context","message":"Error while running background job: Backends provided no user object for ","level":3

Sometimes you can upload files (small files work almost every time e.g. a picture), but when it comes to huge data files (200+ Megabyte) the client drops the connection. There is an upload limit (2 Gigabyte). What make things even harder is the point, that the upload interrupts at different times (3, 8, 25 minutes for example) and at different percentage values (e.g. 34 %, 75 % or even 96 %).

Additional error log, related to this upload test, formated for a better view,

"app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 400 expected filesize 1024000 got 0\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\BadRequest\",\"Code\":0,\"Trace\":\"#0 
/owncloud\\\/lib\\\/private\\\/connector\\\/sabre\\\/file.php(101): OC\\\\Connector\\\\Sabre\\\\File->createFileChunked(Resource id #349)\\n#1 
/owncloud\\\/lib\\\/private\\\/connector\\\/sabre\\\/directory.php(115): OC\\\\Connector\\\\Sabre\\\\File->put(Resource id #349)\\n#2 
/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1053): OC\\\\Connector\\\\Sabre\\\\Directory->createFile('>> Name of the File to Upload <<', Resource id #349)\\n#3 
/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(513): Sabre\\\\DAV\\\\Server->createFile(' >>Here is the path to the upload folder<< ', Resource id #349, NULL)\\n#4 
[internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPut(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#5 
/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#6 
/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(469): Sabre\\\\Event\\\\EventEmitter->emit('method:PUT', Array)\\n#7 
/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#8 
/owncloud\\\/apps\\\/files\\\/appinfo\\\/remote.php(56): Sabre\\\\DAV\\\\Server->exec()\\n#9 
/owncloud\\\/remote.php(137): require_once('\\\/usr\\\/local\\\/www\\\/...')\\n#10 
{main}\",\"File\":\"/owncloud\\\/lib\\\/private\\\/connector\\\/sabre\\\/file.php\",\"Line\":361}","level":4,"time":" ...

@blizzz
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blizzz commented Mar 1, 2016

Closing as a duplicate of #9832 respectively owncloud/client#4421

@blizzz blizzz closed this as completed Mar 1, 2016
@lock
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lock bot commented Aug 6, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 6, 2019
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