Frequent White Blank Screen

[insanewh]

Whenever I try to view a player's profile it keeps coming up white blank screen

[JHansen451]

I'll second this issue. It also seems to break api.opendota.com/api/players/heroes

[howardchung]

Looks like we had a database outage overnight, restarted and are catching up now (about 9 hours behind)

[d-rez]

Issue keeps happening to me, frequently get a white page when visiting my profile but not i.e. main page. So I can't really view stats for any of my games.

Seems to depend on time of day? Sometimes it's fine, sometimes consistently getting white screen

[builder-247]

The rate limit seems to be a bit low for normal usage, been experiencing this too

[insanewh]

The white screen is happening again whenever I open a match. Seems to be link to the new patch. Pls see if can be fixed. Thanks

[howardchung]

Can you share a link where this is happening? Doesn't seem to be all matches

[insanewh]

https://www.opendota.com/matches/7875132950
And
https://www.opendota.com/matches/7875165647. The most 2 recent matches post 7.37.

[howardchung]

Looks like an issue parsing some heroes' facets (e.g. Faceless Void). I put in a patch to fix the crash but we should fix the data issue in dotaconstants

[builder-247]

Looks like an issue parsing some heroes' facets (e.g. Faceless Void). I put in a patch to fix the crash but we should fix the data issue in dotaconstants

I've identified the issue and can push a fix this week or next at the latest.