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Preview layout issues in block theme editor in Firefox browser #184

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jx1k opened this issue Jun 19, 2023 · 5 comments
Open

Preview layout issues in block theme editor in Firefox browser #184

jx1k opened this issue Jun 19, 2023 · 5 comments
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@jx1k
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jx1k commented Jun 19, 2023

I'm not sure if this is a known limitation, but I'm running into some layout problems, when using Visual Portfolio as a block element in the block theme editor. As far as I can tell this only affects the assistant that is shown when a new block is created and the preview layout of the grid, which only shows a single column regardless of settings. On the actual website everything looks fine.

Here are some screenshots:

assistant_1 assistant_2 layout_1

I'm running the latest version of Wordpress (6.2.2) and Visual Portfolio (3.1.2) and had the same issues on multiple installs of Wordpress (local and remote)

@nk-o
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nk-o commented Jun 24, 2023

Looks like some specific theme/plugin is conflicting, can you test it on a fresh WP installation with a standard Twenty Twenty-Three theme?

I have checked it and can't reproduce this issue.

@jx1k
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jx1k commented Jun 24, 2023

I tested this on multiple fresh Wordpress installations, all with the latest versions of Wordpress and the Visual Portfolio plugin, twenty twenty-three theme and no other plugins at all. I tried it locally with localWP on Mac and PC and on my remote server (also a fresh install).
Like I said, the issue doesn't appear when Visual Portfolio is added in the post/page block editor. Only in the theme editor (e.g. the Home template or Front Page template).

@nk-o
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nk-o commented Jun 27, 2023

Unfortunately, I can't reproduce it at all. I have tested it locally using LocalWP (for Mac only) and tested it on our production sites. I have tried fresh installation and tried to insert a block in the Home page template and Page templates as you said, also I have tried changing different page templates like the header and footer. And our plugin works as expected and I never saw it like on your screenshots.

This is why I want to see the reproduction steps, because for me the plugin is working just fine... If you can provide me login details on your test WordPress installation where the plugin is not working correctly, it will be helpful. Create a ticket in the Bug Reports category in our support system here - https://nk.ticksy.com/

@jx1k
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jx1k commented Jun 27, 2023

I think I have figured it out. It seems to be a Firefox specific issue. On Safari the grid displays as expected in the theme editor. I don't have any other browsers to test this right now unfortunately.
Like I said, the functionality on the front end is fine, even on Firefox.

@nk-o
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nk-o commented Jun 27, 2023

Looks like a browser-specific issue, I can see it now. I didn't test it with Firefox before.

@nk-o nk-o added bug Something isn't working and removed needs more info labels Jun 27, 2023
@nk-o nk-o changed the title Preview layout issues in block theme editor Preview layout issues in block theme editor in Firefox browser Jun 27, 2023
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