File Upload works but can't upload folder

[kenthinson]

Steps to reproduce

1. Drag folder or click upload button in next cloud interface
2. Will get a "Connection to server lost error"

Expected behavior

Folder and it's contents should be uploaded.

Actual behavior

Connection to server lost error message. No upload happens

Server configuration

Operating system:
Ubuntu 16.04

Web server:
Apache

Database:

PHP version:

Nextcloud version: (see Nextcloud admin page)
11.0.1.2

Updated from an older Nextcloud/ownCloud or fresh install:
11.0

Where did you install Nextcloud from:

Signing status:

Signing status

Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

No errors have been found.

List of activated apps:

App list

``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ```

Enabled:

• activity: 2.4.1
• calendar: 1.5.0
• comments: 1.1.0
• contacts: 1.5.3
• dav: 1.1.1
• federatedfilesharing: 1.1.1
• federation: 1.1.1
• files: 1.6.1
• files_pdfviewer: 1.0.1
• files_sharing: 1.1.1
• files_texteditor: 2.2
• files_versions: 1.4.0
• files_videoplayer: 1.0.0
• firstrunwizard: 2.0
• gallery: 16.0.0
• logreader: 2.0.0
• lookup_server_connector: 1.0.0
• nextcloud_announcements: 1.0
• notifications: 1.0.1
• password_policy: 1.1.0
• provisioning_api: 1.1.0
• richdocuments: 1.1.25
• serverinfo: 1.1.1
• sharebymail: 1.0.1
• survey_client: 0.1.5
• systemtags: 1.1.3
• theming: 1.1.1
• twofactor_backupcodes: 1.0.0
• updatenotification: 1.1.1
• workflowengine: 1.1.1
  Disabled:
• admin_audit
• bookmarks
• encryption
• external
• files_accesscontrol
• files_automatedtagging
• files_external
• files_retention
• files_trashbin
• tasks
• templateeditor
• user_external
• user_ldap
• user_saml

The content of config/config.php:

Config report

'', 'passwordsalt' => '', 'secret' => '', 'trusted_domains' => array ( 0 => 'nextcloud.kenthinson.com', 1 => '10.0.1.104', ), 'datadirectory' => '/var/www/html/data', 'overwrite.cli.url' => 'http://10.0.1.84', 'dbtype' => 'mysql', 'version' => '11.0.1.2', 'dbname' => 'nextcloud', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'nextcloud', 'dbpassword' => '', 'logtimezone' => 'UTC', 'installed' => true, 'maintenance' => false, 'updater.secret' => '', 'theme' => '', 'loglevel' => 2, ); ``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder

or

Insert your config.php content here
(Without the database password, passwordsalt and secret)

</details>

**Are you using external storage, if yes which one:** local/smb/sftp/...
no

**Are you using encryption:** yes/no
yes

**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
no

#### LDAP configuration (delete this part if not used)
<details>
<summary>LDAP config</summary>

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM oc_appconfig WHERE appid = 'user_ldap';

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

</details>

### Client configuration
**Browser:**
Safari 10.0.3, also tried Firefox 51.0.1

**Operating system:**
Mac OSX 10.11.6

### Logs
#### Web server error log
<details>
<summary>Web server error log</summary>

Insert your webserver log here

</details>

#### Nextcloud log (data/nextcloud.log)
<details>
<summary>Nextcloud log</summary>

Insert your Nextcloud log here

</details>

#### Browser log
<details>
<summary>Browser log</summary>

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

</details>

[Happyfeet01]

i try it with my instance. it works for me.

have also Ubuntu 16.04 and Nextcloud 11.

Can you post an Apache Error Log and Nextcloud log entrys?

[kenthinson]

I can't test or get logs right now as I'm at school. But I wil get the logs when I get home. I found this
https://help.nextcloud.com/t/uploading-folders-not-possible/3106
Is chrome still the only supported browser? That might be my issue if so.

[MorrisJobke]

What browser do you use? Only chrome supports folders and on Firefox it should show a proper warning, that folders are not supported in the drag and drop upload.

[nickvergessen]

Closing as the necessary information is missing.

[sylvainfaivre]

In case anyone finds this report with a Google search, just giving some info : folder upload in the web interface works all right with Nextcloud Server 11.0.1 and Firefox 51 or Chrome 56 (tested on Ubuntu).