Issue when downloading ZIP-file bigger than 2 GB

[nextUser2018]

Downloading a ZIP-File with more than 2 GB in size directly from the nextcloud webinterface or the Windows Desktop Client results in an abort of the download. The downloaded size is always 1,9GB. The log shows the following error:

PHP Fatal error: Uncaught Error: Access to undeclared static property: OC\Files\Filesystem::$normalizedPathCache in /var/www/nextcloud/lib/private/Files/Filesystem.php:797\nStack trace:\n#0 /var/www/nextcloud/lib/private/Files/View.php(2054): OC\Files\Filesystem::normalizePath('/path/toFile...')\n#1 /var/www/nextcloud/lib/private/Files/View.php(1180): OC\Files\View->unlockFile('/pathToFile...', 1)\n#2 [internal function]: OC\Files\View->OC\Files\{closure}()\n#3 /var/www/nextcloud/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure))\n#4 [internal function]: Icewind\Streams\CallbackWrapper->stream_close()\n#5 {main}\n thrown in /var/www/nextcloud/lib/private/Files/Filesystem.php on line 797

The issue does not occure when using another file format.

Steps to reproduce

1. Upload a ZIP-File bigger 2 GB (2,2GB was used for test purposes)
2. Download via nextcloud web interface

Expected behaviour

The file should be downloaded with the correct size and content without errors in the log.

Actual behaviour

see above

Server configuration

Operating system: Debian 9 64 Bit (latest version)

Web server: Apache 2.4.25 (latest version)

Database: MySQL 10.1.26

PHP version: 7.0.30 as Apache module

Nextcloud version: 14.0.3.0

Where did you install Nextcloud from: Direct Download from nextCloud / installation through experienced Service Provider

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:

• accessibility: 1.0.1
• admin_audit: 1.4.0
• admin_notifications: 1.0.2
• bruteforcesettings: 1.1.0
• cloud_federation_api: 0.0.1
• comments: 1.4.0
• dav: 1.6.0
• deck: 0.4.1
• dicomviewer: 1.0.2
• encryption: 2.2.0
• federatedfilesharing: 1.4.0
• files: 1.9.0
• files_antivirus: 1.3.2
• files_pdfviewer: 1.3.2
• files_rightclick: 0.8.4
• files_sharing: 1.6.2
• files_texteditor: 2.6.0
• files_trashbin: 1.4.1
• files_versions: 1.7.1
• firstrunwizard: 2.3.0
• flowupload: 0.0.8
• impersonate: 1.1.0
• logreader: 2.0.0
• lookup_server_connector: 1.2.0
• nextcloud_announcements: 1.3.0
• notifications: 2.2.1
• oauth2: 1.2.1
• password_policy: 1.4.0
• provisioning_api: 1.4.0
• serverinfo: 1.4.0
• sharebymail: 1.4.0
• support: 1.0.0
• systemtags: 1.4.0
• theming: 1.5.0
• twofactor_backupcodes: 1.3.1
• updatenotification: 1.4.1
• user_external: 0.4
• workflowengine: 1.4.0
  Disabled:
• activity
• announcementcenter
• caniupdate
• federation
• files_automatedtagging
• files_external
• files_retention
• files_videoplayer
• gallery
• ransomware_protection
• survey_client
• tasks
• user_ldap
• user_usage_report

Nextcloud configuration:

Config report

{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"REMOVED SENSITIVE VALUE",
"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"overwrite.cli.url": "https:// REMOVED SENSITIVE VALUE",
",
"dbtype": "mysql",
"version": "14.0.3.0",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"memcache.local": "\OC\Memcache\APCu",
"maintenance": false,
"mail_smtpmode": "sendmail",
"mail_smtpauthtype": "LOGIN",
"mail_smtpsecure": "ssl",
"theme": "",
"loglevel": 2,
"updater.release.channel": "stable",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtphost": "REMOVED SENSITIVE VALUE"
}
}

Are you using external storage, if yes which one: no

Are you using encryption: yes

Client configuration

Browser: Firefox 62.0.3 (64-Bit) & Edge 42.17134.1.0 & Internet Explorer 11.2312.14393.0

Operating system: Win 10 / Windows Server 2016

Logs

Web server error log

Web server error log

Nextcloud log (data/nextcloud.log)

Nextcloud log

PHP Fatal error: Uncaught Error: Access to undeclared static property: OC\Files\Filesystem::$normalizedPathCache in /var/www/nextcloud/lib/private/Files/Filesystem.php:797\nStack trace:\n#0 /var/www/nextcloud/lib/private/Files/View.php(2054): OC\Files\Filesystem::normalizePath('/path/toFile...')\n#1 /var/www/nextcloud/lib/private/Files/View.php(1180): OC\Files\View->unlockFile('/pathToFile...', 1)\n#2 [internal function]: OC\Files\View->OC\Files\{closure}()\n#3 /var/www/nextcloud/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure))\n#4 [internal function]: Icewind\Streams\CallbackWrapper->stream_close()\n#5 {main}\n thrown in /var/www/nextcloud/lib/private/Files/Filesystem.php on line 797

[nextcloud-bot]

GitMate.io thinks possibly related issues are #5473 (Logging stops when log file size exceeds 2 GB), #3613 (Shared folder download issues), #2349 (Files in the zip sent when downloading a folder should not have their date modified), #1755 (Bigger zips are not downloaded correctly), and #8798 (Download shared link as ZIP sends file with damaged header).

[CHazz]

confirmed .. autocreated zip contain multiple big files never download complete .. NC13 latest daily.

[skjnldsv]

Duplicate of #10893