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Some accounts can't log in after upgrade to 14.0.1 #11654

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donb9000 opened this issue Oct 6, 2018 · 18 comments
Closed

Some accounts can't log in after upgrade to 14.0.1 #11654

donb9000 opened this issue Oct 6, 2018 · 18 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug needs info

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@donb9000
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donb9000 commented Oct 6, 2018

I am getting log in errors after upgrading nextcloud this morning. My instance has 4 users, 3 family members and admin. After the upgrade, two family members can still log in, but the third can not, neither can admin. Failed login attempts are presented with the following nginx error corresponding to the 503 error indicated by the Firefox network trace:

An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx.

Additionally, the login page now continuously displays:

We have detected multiple invalid login attempts from your IP. Therefore your next login is throttled up to 30 seconds.

regardless os whether or not I have previously successfully logged in.

Additional details:

  1. I disabled the bookmarks addon before the upgrade in order to prevent the issue with guzzle, and now, of course, I can not update or re-enable it due to not being able to log in as admin.

Steps to reproduce

  1. Upgrade from Nextcloud 13.0.6 to 14.0.1

Expected behaviour

Nextcloud should be updated and users should be able to access their stored information.

Actual behaviour

Nextcloud seems to be updated, but 2 of 4 users can not log in, "admin" included. Instead those two users get HTTP error 503, Service not available

Server configuration

Operating system: ArchLinux, 4.18.12-arch1-1-ARCH

Web server: nginx-mainline 1.15.4-1

Database: sqlite 3.25.2-1

PHP version: php 7.2.10-1

Nextcloud version: (see Nextcloud admin page) 14.0.1-1 (Can not access admin page)

Updated from an older Nextcloud/ownCloud or fresh install: updated from 13.0.6-1

Where did you install Nextcloud from: ArchLinux Community Repository

Signing status: Can not log in as admin

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list
The current PHP memory limit is below the recommended value of 512MB.
Enabled:
  - accessibility: 1.0.1
  - activity: 2.7.0
  - apporder: 0.5.0
  - bruteforcesettings: 1.1.0
  - calendar: 1.6.2
  - cloud_federation_api: 0.0.1
  - comments: 1.4.0
  - contacts: 2.1.6
  - dav: 1.6.0
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_pdfviewer: 1.3.2
  - files_sharing: 1.6.2
  - files_texteditor: 2.6.0
  - files_trashbin: 1.4.1
  - files_versions: 1.7.1
  - files_videoplayer: 1.3.0
  - firstrunwizard: 2.3.0
  - gallery: 18.1.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.2.0
  - nextcloud_announcements: 1.3.0
  - notes: 2.4.2
  - notifications: 2.2.1
  - oauth2: 1.2.1
  - password_policy: 1.4.0
  - passwords: 2018.9.1
  - previewgenerator: 1.1.0
  - provisioning_api: 1.4.0
  - serverinfo: 1.4.0
  - sharebymail: 1.4.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - systemtags: 1.4.0
  - tasks: 0.9.7
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.1
  - unsplash: 1.1.1
  - updatenotification: 1.4.1
  - workflowengine: 1.4.0
Disabled:
  - admin_audit
  - bookmarks
  - encryption
  - files_external
  - spreed
  - user_external
  - user_ldap

Nextcloud configuration:

Config report
The current PHP memory limit is below the recommended value of 512MB.
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "monster.bostrom.org",
            "gremlin.homelinux.org"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "defaultapp": "apporder",
        "overwrite.cli.url": "http:\/\/monster.bostrom.org\/nextcloud",
        "dbtype": "sqlite3",
        "version": "14.0.1.1",
        "logtimezone": "UTC",
        "log_rotate_size": 16777216,
        "loglevel": 2,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "asset-pipeline.enabled": false,
        "session_lifetime": 21600,
        "session_keepalive": true,
        "installed": true,
        "theme": "",
        "maintenance": false,
        "htaccess.RewriteBase": "\/nextcloud",
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpsecure": "ssl",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "enable_previews": true,
        "preview_max_x": 1024,
        "preview_max_y": 1024
    },
    "apps": {
        "accessibility": {
            "installed_version": "1.0.1",
            "types": "",
            "enabled": "yes"
        },
        "activity": {
            "installed_version": "2.7.0",
            "types": "filesystem",
            "enabled": "yes"
        },
        "admin_migrate": {
            "installed_version": "0.1",
            "types": "",
            "enabled": "no"
        },
        "apporder": {
            "installed_version": "0.5.0",
            "enabled": "yes",
            "types": "",
            "order": "[\"\/nextcloud\/apps\/files\/\",\"\/nextcloud\/apps\/gallery\/\",\"\/nextcloud\/apps\/calendar\/\",\"\/nextcloud\/apps\/spreed\/\",\"\/nextcloud\/apps\/notes\/\",\"\/nextcloud\/apps\/bookmarks\/\",\"\/nextcloud\/apps\/contacts\/\",\"\/nextcloud\/apps\/tasks\/\",\"\/nextcloud\/apps\/activity\/\"]",
            "ocsid": "174715"
        },
        "backgroundjob": {
            "lastjob": "1007"
        },
        "bookmarks": {
            "installed_version": "0.12.2",
            "types": "",
            "enabled": "no"
        },
        "bruteforcesettings": {
            "installed_version": "1.1.0",
            "enabled": "yes",
            "types": ""
        },
        "calendar": {
            "installed_version": "1.6.2",
            "types": "",
            "enabled": "yes",
            "signed": "true"
        },
        "cloud_federation_api": {
            "installed_version": "0.0.1",
            "types": "filesystem",
            "enabled": "yes"
        },
        "comments": {
            "installed_version": "1.4.0",
            "types": "logging",
            "enabled": "yes"
        },
        "contacts": {
            "installed_version": "2.1.6",
            "types": "",
            "enabled": "yes"
        },
        "core": {
            "installedat": "1451830385.4907",
            "lastupdatedat": "0",
            "public_files": "files_sharing\/public.php",
            "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
            "remote_files": "dav\/appinfo\/v1\/webdav.php",
            "remote_webdav": "dav\/appinfo\/v1\/webdav.php",
            "lastcron": "1538840702",
            "lastupdateResult": "{\"version\":\"14.0.1.1\",\"versionstring\":\"Nextcloud 14.0.1\",\"url\":\"https:\\\/\\\/download.nextcloud.com\\\/server\\\/releases\\\/nextcloud-14.0.1.zip\",\"web\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/14\\\/admin_manual\\\/maintenance\\\/upgrade.html\",\"autoupdater\":\"1\",\"eol\":\"0\"}",
            "remote_calendar": "dav\/appinfo\/v1\/caldav.php",
            "remote_caldav": "dav\/appinfo\/v1\/caldav.php",
            "public_calendar": "calendar\/share.php",
            "public_caldav": "calendar\/share.php",
            "remote_contacts": "dav\/appinfo\/v1\/carddav.php",
            "remote_carddav": "dav\/appinfo\/v1\/carddav.php",
            "remote_dav": "dav\/appinfo\/v2\/remote.php",
            "repairlegacystoragesdone": "yes",
            "public_documents": "documents\/public.php",
            "vendor": "nextcloud",
            "moveavatarsdone": "yes",
            "previewsCleanedUp": "1",
            "installed.bundles": "[\"CoreBundle\"]",
            "scss.variables": "17469a460e0ff7dc6fbbf67b5806a9c4",
            "backgroundjobs_mode": "cron",
            "oc.integritycheck.checker": "[]"
        },
        "dav": {
            "installed_version": "1.6.0",
            "types": "filesystem",
            "enabled": "yes",
            "OCA\\DAV\\Migration\\ValueFixInsert_ran": "true",
            "buildCalendarSearchIndex": "yes"
        },
        "documents": {
            "installed_version": "0.13.1",
            "ocsid": "168711",
            "types": "",
            "enabled": "no"
        },
        "federatedfilesharing": {
            "installed_version": "1.4.0",
            "types": "",
            "enabled": "yes"
        },
        "federation": {
            "installed_version": "1.4.0",
            "types": "authentication",
            "enabled": "yes"
        },
        "files": {
            "installed_version": "1.9.0",
            "types": "filesystem",
            "enabled": "yes",
            "cronjob_scan_files": "500"
        },
        "files_odfviewer": {
            "installed_version": "0.1",
            "types": "",
            "enabled": "no"
        },
        "files_pdfviewer": {
            "installed_version": "1.3.2",
            "types": "",
            "enabled": "yes"
        },
        "files_sharing": {
            "installed_version": "1.6.2",
            "types": "filesystem",
            "enabled": "yes"
        },
        "files_texteditor": {
            "installed_version": "2.6.0",
            "types": "",
            "enabled": "yes"
        },
        "files_trashbin": {
            "installed_version": "1.4.1",
            "types": "filesystem,dav",
            "enabled": "yes"
        },
        "files_versions": {
            "installed_version": "1.7.1",
            "types": "filesystem,dav",
            "enabled": "yes"
        },
        "files_videoplayer": {
            "installed_version": "1.3.0",
            "types": "",
            "enabled": "yes"
        },
        "files_videoviewer": {
            "installed_version": "0.1.3",
            "ocsid": "166054",
            "types": "",
            "enabled": "no"
        },
        "firstrunwizard": {
            "installed_version": "2.3.0",
            "types": "logging",
            "enabled": "yes"
        },
        "gallery": {
            "installed_version": "18.1.0",
            "types": "",
            "enabled": "yes"
        },
        "logreader": {
            "installed_version": "2.0.0",
            "ocsid": "170871",
            "types": "",
            "enabled": "yes",
            "levels": "00111"
        },
        "lookup_server_connector": {
            "installed_version": "1.2.0",
            "types": "authentication",
            "enabled": "yes"
        },
        "nextcloud_announcements": {
            "installed_version": "1.3.0",
            "types": "logging",
            "enabled": "yes",
            "pub_date": "Sat, 10 Dec 2016 00:00:00 +0100"
        },
        "notes": {
            "enabled": "yes",
            "installed_version": "2.4.2",
            "types": ""
        },
        "notifications": {
            "installed_version": "2.2.1",
            "types": "logging",
            "enabled": "yes"
        },
        "oauth2": {
            "installed_version": "1.2.1",
            "types": "authentication",
            "enabled": "yes"
        },
        "password_policy": {
            "installed_version": "1.4.0",
            "types": "",
            "enabled": "yes"
        },
        "passwords": {
            "installed_version": "2018.9.1",
            "types": "",
            "enabled": "yes",
            "SSEv1ServerKey": "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",
            "deleted_users": "[]",
            "migration\/hibp": "1"
        },
        "previewgenerator": {
            "installed_version": "1.1.0",
            "enabled": "yes",
            "types": "filesystem",
            "heightSizes": "64 256 512",
            "widthSizes": "128 512 1024",
            "squareSizes": "64 128 256"
        },
        "provisioning_api": {
            "installed_version": "1.4.0",
            "types": "prevent_group_restriction",
            "enabled": "yes"
        },
        "serverinfo": {
            "installed_version": "1.4.0",
            "types": "",
            "enabled": "yes"
        },
        "sharebymail": {
            "installed_version": "1.4.0",
            "types": "filesystem",
            "enabled": "yes"
        },
        "spreed": {
            "stun_servers": "[\"stun.nextcloud.com:443\"]",
            "installed_version": "3.2.6",
            "enabled": "no",
            "types": "prevent_group_restriction"
        },
        "support": {
            "installed_version": "1.0.0",
            "types": "",
            "enabled": "yes"
        },
        "survey_client": {
            "installed_version": "1.2.0",
            "types": "",
            "enabled": "yes"
        },
        "systemtags": {
            "installed_version": "1.4.0",
            "types": "logging",
            "enabled": "yes"
        },
        "tasks": {
            "installed_version": "0.9.7",
            "ocsid": "164356",
            "types": "",
            "enabled": "yes"
        },
        "templateeditor": {
            "installed_version": "0.2",
            "types": "",
            "enabled": "no"
        },
        "theming": {
            "installed_version": "1.5.0",
            "types": "logging",
            "enabled": "yes"
        },
        "twofactor_backupcodes": {
            "installed_version": "1.3.1",
            "types": "",
            "enabled": "yes"
        },
        "unsplash": {
            "installed_version": "1.1.1",
            "enabled": "yes",
            "types": "authentication"
        },
        "updatenotification": {
            "installed_version": "1.4.1",
            "types": "",
            "enabled": "yes",
            "documents": "0.13.1",
            "bookmarks": "0.9.0",
            "calendar": "1.6.1",
            "contacts": "2.1.5",
            "update_check_errors": "0",
            "core": "14.0.1.1",
            "notes": "2.4.2",
            "bruteforcesettings": "1.1.0",
            "tasks": "0.9.6",
            "files_pdfviewer": "1.2.1",
            "unsplash": "1.1.1",
            "spreed": "3.2.6",
            "theming": "1.4.5",
            "previewgenerator": "1.1.0",
            "apporder": "0.5.0",
            "passwords": "2018.9.1"
        },
        "updater": {
            "installed_version": "0.6",
            "types": "",
            "enabled": "no"
        },
        "user_migrate": {
            "installed_version": "0.1",
            "types": "",
            "enabled": "no"
        },
        "workflowengine": {
            "installed_version": "1.4.0",
            "types": "filesystem",
            "enabled": "yes"
        }
    }
}


Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Firefox 62.0.3

Operating system: ArchLinux

Logs

Web server error log

Web server error log
192.168.37.4 - - [06/Oct/2018:11:20:35 -0400] "POST /nextcloud/login HTTP/2.0" 503 494 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:62.0) Gecko/20100101 Firefox/62.0"

Nextcloud log (data/nextcloud.log)

Nextcloud log
{"reqId":"C8lEwm15nx4b814XKhDs","remoteAddr":"192.168.37.4","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 503 System in maintenance mode.\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\ServiceUnavailable\",\"Code\":0,\"Trace\":\"#0 [internal function]: OCA\\\\DAV\\\\Connector\\\\Sabre\\\\MaintenancePlugin->checkMaintenanceMode(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/usr\\\/share\\\/webapps\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/usr\\\/share\\\/webapps\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/usr\\\/share\\\/webapps\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/usr\\\/share\\\/webapps\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(56): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/usr\\\/share\\\/webapps\\\/owncloud\\\/remote.php(164): require_once('\\\/usr\\\/share\\\/weba...')\\n#6 {main}\",\"File\":\"\\\/usr\\\/share\\\/webapps\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/MaintenancePlugin.php\",\"Line\":84,\"User\":\"dbostrom\"}","level":4,"time":"2017-03-19T16:54:00+00:00","method":"PROPFIND","url":"\/owncloud\/remote.php\/webdav\/","user":"dbostrom"}

This error says maintenance mode is enabled, however ./occ begs to differ:

[root@monster nextcloud]# runuser -u http -- ./occ maintenance:mode
The current PHP memory limit is below the recommended value of 512MB.
Maintenance mode is currently disabled

@nextcloud-bot
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GitMate.io thinks possibly related issues are #11637 (No upload to shared folder possible after update to 14.0.1), #9051 (After upgrade to 13.0.1 getting permission denied using logging app), #3119 (Default calendar not showing after Upgrade to Nextcloud 11.0.1), #7439 (Failed upgrade from 12.0.4 → 13.0.0.6), and #9417 (Custom theme architecture: Settings menu icons not being overridden by theme SVGs).

@donb9000
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donb9000 commented Oct 6, 2018

A little more information. I just found the user:info command to occ. Below is the output indicating all users are enabled even though admin and dxxxxxb are unable to log in.

[root@monster nextcloud]# runuser -u http -- ./occ user:info admin | ag 'user_id|ena|back'
The current PHP memory limit is below the recommended value of 512MB.
  - user_id: admin
  - enabled: true
  - backend: Database
[root@monster nextcloud]# runuser -u http -- ./occ user:info dxxxxxxm | ag 'user_id|ena|back'
The current PHP memory limit is below the recommended value of 512MB.
  - user_id: dxxxxxxm
  - enabled: true
  - backend: Database
[root@monster nextcloud]# runuser -u http -- ./occ user:info dxxxxxb | ag 'user_id|ena|back'
The current PHP memory limit is below the recommended value of 512MB.
  - user_id: dxxxxxb
  - enabled: true
  - backend: Database
[root@monster nextcloud]# runuser -u http -- ./occ user:info exxxy | ag 'user_id|ena|back'
The current PHP memory limit is below the recommended value of 512MB.
  - user_id: exxxy
  - enabled: true
  - backend: Database

@donb9000
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donb9000 commented Oct 6, 2018

The log message I initially posted under "Nextcloud log" above is completely unrelated to this issue and in fact is from owncloud over a year ago before I switched to nextcloud. My apologies.

Attached are entries from nextcloud.log starting with my upgrade procedure this morning.
nextcloud.log

@donb9000
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donb9000 commented Oct 7, 2018

After more digging, I noticed that the users that can not log in have 1|$2y$10$ at the beginning of the password field of oc_users, whereas the users that can log in have 2|$argon2i at the beginning of the password field.

Was there a deprecation of the 1|$2y$10$ style password in nextcloud 14?

@donb9000
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donb9000 commented Oct 7, 2018

Turns out, that was the problem. I reset the passwords of the accounts that could not log in with runuser -u http -- ./occ user:resetpassword -v username and logins work again. Now all the passwords in oc_users begin with 2|$argon2i.

@MorrisJobke
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Was there a deprecation of the 1|$2y$10$ style password in nextcloud 14?

Usually it should just work.

Did you upgrade your PHP as well? cc @rullzer

@rullzer
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rullzer commented Nov 2, 2018

That is odd. The old passwords should work just fine. (they will get upgrade to the new style tough).
https://github.com/nextcloud/server/blob/master/lib/private/Security/Hasher.php

That is where the magic happens. Actually for everybody that upgraded to 14 with 7.2 the migration already took place.

I'm assuming you are on 7.2 as well else the 2| passwords are not generataed.

@donb9000
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donb9000 commented Nov 6, 2018

Did you upgrade your PHP as well?

At the time I was running 7.2.10, and I have since updated to 7.2.11. However, I generally do not update php and nextcloud simultaneously.

I do quite frequently have issues during nextcloud upgrades via the web server/login page, requiring a page reload and restart of the upgrade process. I am now upgrading with the occ command line tool in hopes of avoiding those issues in the future.

Maybe something skipped the password migration during one of those other upgrade issues.

I'm happy to provide any other information you may need, but as this happened over a month ago, my memory of the details are starting to fade. And, resetting the passwords has cleared things up for me.

@rullzer
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rullzer commented Nov 6, 2018

There is no migration during upgrade the data is basically migrated when it is requested the first time. Because we need the actual value that is hasehd in order to apply the new hash.

I ran some extra tests but can't figure out why this would fail :S

@rullzer
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rullzer commented Nov 6, 2018

Ah well there is 1 case. ARe you by any chance using very long passwords (as in 500 char long)?

@skjnldsv skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019
@fdelapena
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fdelapena commented Mar 3, 2020

Got hit by this one. I updated from 17.0.x to 18.0.1, then updated from php 7.3.15 to php 7.4.3. Resetting the password as mentioned did the trick. Mi password was short.

@skjnldsv
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@fdelapena any errors in your logs?

@fdelapena
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@skjnldsv here's the nextcloud.log from the update part containing some database related exceptions, then later messages reporting login failures from different apps I use (for calendar, bookmarks, etc.): nextcloud.log.

@skjnldsv
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{
  "reqId": "hEh7sdgMzyluysQnOcyS",
  "level": 3,
  "time": "2020-03-03T22:44:15+00:00",
  "remoteAddr": "138.94.57.205",
  "user": "--",
  "app": "index",
  "method": "GET",
  "url": "/index.php/js/core/merged-template-prepend.js?v=fb35deb6-0",
  "message": {
    "Exception": "Doctrine\\DBAL\\Exception\\InvalidFieldNameException",
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    "Code": 0,
    "Trace": [
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        "line": 169,
        "function": "convertException",
        "class": "Doctrine\\DBAL\\Driver\\AbstractMySQLDriver",
        "type": "->",
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          {
            "errorInfo": [
              "42S22",
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              "Unknown column 'displayname' in 'field list'"
            ],
            "__class__": "Doctrine\\DBAL\\Driver\\PDOException"
          }
        ]
      },
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        "file": "/home/fran/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php",
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            ],
            "__class__": "Doctrine\\DBAL\\Driver\\PDOException"
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          "An exception occurred while executing 'SELECT `displayname` FROM `oc_groups` WHERE `gid` = ?' with params [\"admin\"]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 'displayname' in 'field list'"
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      },
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        "file": "/home/fran/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php",
        "line": 911,
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          "SELECT `displayname` FROM `oc_groups` WHERE `gid` = ?",
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            "class": "OC",
            "type": "::",
            "args": []
          }
        ],
        "File": "/home/fran/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php",
        "Line": 117
      }
    },
    "CustomMessage": "--"
  },
  "userAgent": "Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:73.0) Gecko/20100101 Firefox/73.0",
  "version": "17.0.3.1"
}

@skjnldsv
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skjnldsv commented Apr 10, 2020

Hum, missing column while getting the admin group 🤔

		// SELECT `displayname` FROM `oc_groups` WHERE `gid` = 'admin' 
        "file": "/home/fran/nextcloud/lib/private/Group/Database.php",
        "line": 446,
        "function": "getDisplayName",
        "class": "OC\\Group\\Database",
        "type": "->",
        "args": [
          "admin"
        ]

@skjnldsv
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Thanks for sharing @fdelapena
Let's close as the issue is very sparse and I cannot reproduce it.
My guess sis that it's a very weird combination of misshap during the upgrade.
If it happens again, we'll narrow it a bit further. This time try to keep the logs during the upgrade directly, it might have a better output 🤔

Just to make sure, you did the upgrade via web? Via occ?

@fdelapena
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fdelapena commented Apr 11, 2020

@skjnldsv I did the upgrade via web, launched from the admin panel, even for the 2nd part where it asks for continuing from console or web interface. I'm aware it timeouts often the web interface in the first part, mostly on the backup step, but usually completes without issues after refreshing.

@skjnldsv
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Thanks! :)

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