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Increase Maximum TransactionError Message Size #581

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kford-newrelic opened this issue Dec 1, 2021 · 1 comment · Fixed by #582
Closed

Increase Maximum TransactionError Message Size #581

kford-newrelic opened this issue Dec 1, 2021 · 1 comment · Fixed by #582
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enhancement New feature or request epic Large initiative or MMF (Minimum Marketable Feature)

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@kford-newrelic
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Note : This a matching MMF for NODE-245, so that a similar customer experience will result across APM agents.


Problem
Errors Inbox groups errors by error message.

Customers are reporting poor grouping because of truncated messages. Sometimes the truncated part is interesting but more often it is a result of variable length tokens that occur before the truncation making the remaining message hard to group.

Our current character limit is 256, causing the truncating of error messages and the grouping logic to fail, making Errors Inbox full of duplicate looking errors.

What We Can Do About This

Let's increase our character limit so that messages are not truncated. The advice from errors inbox team is from 256 characters to 1024 characters.

Aha! Link: https://newrelic.aha.io/features/JAVA-346

@kford-newrelic kford-newrelic added enhancement New feature or request epic Large initiative or MMF (Minimum Marketable Feature) labels Dec 1, 2021
@XiXiaPdx
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XiXiaPdx commented Dec 1, 2021

Draft PR that increases the max message size the agent will send - #582

@meiao meiao linked a pull request Jan 13, 2022 that will close this issue
@tbradellis tbradellis self-assigned this Feb 1, 2022
@tbradellis tbradellis assigned meiao and unassigned tbradellis Feb 1, 2022
@meiao meiao closed this as completed in #582 Feb 2, 2022
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4 participants