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Note : This a matching MMF for NODE-245, so that a similar customer experience will result across APM agents.
Problem
Errors Inbox groups errors by error message.
Customers are reporting poor grouping because of truncated messages. Sometimes the truncated part is interesting but more often it is a result of variable length tokens that occur before the truncation making the remaining message hard to group.
Our current character limit is 256, causing the truncating of error messages and the grouping logic to fail, making Errors Inbox full of duplicate looking errors.
What We Can Do About This
Let's increase our character limit so that messages are not truncated. The advice from errors inbox team is from 256 characters to 1024 characters.
Note : This a matching MMF for NODE-245, so that a similar customer experience will result across APM agents.
Problem
Errors Inbox groups errors by error message.
Customers are reporting poor grouping because of truncated messages. Sometimes the truncated part is interesting but more often it is a result of variable length tokens that occur before the truncation making the remaining message hard to group.
Our current character limit is 256, causing the truncating of error messages and the grouping logic to fail, making Errors Inbox full of duplicate looking errors.
What We Can Do About This
Let's increase our character limit so that messages are not truncated. The advice from errors inbox team is from 256 characters to 1024 characters.
Aha! Link: https://newrelic.aha.io/features/JAVA-346
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