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eSignatures are not visible in the PDF.js #13428

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suhaz opened this issue May 24, 2021 · 3 comments
Closed

eSignatures are not visible in the PDF.js #13428

suhaz opened this issue May 24, 2021 · 3 comments

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@suhaz
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suhaz commented May 24, 2021

I am uploading an eSigned PDF and once uploaded, the eSignature is not visible when loaded with pdf.js. What could be the issue? Am I doing anything incorrectly? Below are the details. Due to data sensitivity, I cannot upload the entire PDF here. Please excuse me for that.

Thank you.

Attach (recommended) or Link to PDF file here:

Configuration:

  • Web browser and its version: Google Chrome Version 90.0.4430.212
  • Operating system and its version: macOS Big Sur 11.2.3
  • PDF.js version: 2.7.570
  • Is a browser extension:

Steps to reproduce the problem:
1.
2.

What is the expected behavior? (add screenshot)
image

What went wrong? (add screenshot)
image

Link to a viewer (if hosted on a site other than mozilla.github.io/pdf.js or as Firefox/Chrome extension):

@Snuffleupagus
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Due to data sensitivity, I cannot upload the entire PDF here. Please excuse me for that.

Without a test-case, this issue (or any other one really) is unfortunately not actionable/valid; please note that it's impossible do to any testing/debugging with nothing more than a screen-shot.

This might be fixed by #13214, and thus be a duplicate of #1076, but it's simply impossible to tell.

@suhaz
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suhaz commented May 24, 2021

Okay, here is the URL where you can try it out.

https://d3.mpcompliance.com/testpdfjs.php

Thank you.

@timvandermeij
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The direct link to the file is https://d3.mpcompliance.com/esigned.pdf. Opening this with https://mozilla.github.io/pdf.js/web/viewer.html shows that this is fixed by #13214, but that PR is not in a release yet, which will hopefully happen very soon.

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