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JupyterLab Desktop installation failed​ - Uncaught Exception: Cannot read properties of undefined (reading 'uiMode") #831

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martinagreen opened this issue May 31, 2024 · 4 comments
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@martinagreen
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Description

Unable to install JupyterLab Desktop 4.2.1-1 for MacOS 13.6.7, Intel

  1. Opening the JupyterLab-Setup-macOS-x64.dmg file, returns a broken link between the App and the Applications folder as shown below:
JupyterLab 4 2 1-1 2024-05-30 at 3 04 35 PM
  1. Dragging the JupyterLab App to the Applications folder gives the following error message.
JLD Installation error message

Reproduce

  1. Download and install JupyterLab Desktop Application 4.2.1-1 for MacOS 13.6.7, Intel
  2. See errors described in 'Description' above.
  3. JupyterLab Desktop 4.2.1-1 could not be installed
  4. Cleaned up after installation failed,
    a) Eject the dmg file
    b) Delete the dmg file
    c) Clean up cache
  1. Troubleshoot Electron Issues
    a) Updated node and npm
    b) Installed electron
  2. Repeated Steps 1-5 several times, same result - JupyterLab Desktop installation failed

Expected behavior

A solid link between the JupyterLab 4.2.1-1 App and the Applications folder, so that after dragging the App to the Application folder can open JupyterLab Desktop

Context

  • Operating System and version: MacOS 13.6.7
  • JupyterLab-Desktop version: 4.2.1-1
  • Installer: .dmg
Troubleshoot Output
Browser Output (required for interface issues after loading)

Logs (required for issues with loading, server and startup)

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welcome bot commented May 31, 2024

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@JasonWeill
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@martinagreen Thank you for opening this issue! Do you have admin access on your Mac? If so, have you authenticated (Touch ID, password, etc) to elevate privilege after dragging the application to the folder?

@martinagreen
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@JasonWeill, Thanks. Yes, I have full admin access on my Mac. I have double-checked this on System Settings.

@maxwacker
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Hello, first of all, thanks for this really useful project.
Just for witnessing I got the exact same issue on a M1 Max MacBookPro.

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