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Wrong number of visitors after update 3.8.4 and 3.8.5 with session handler set to database #19639

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pera2 opened this issue Feb 11, 2018 · 8 comments

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@pera2
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pera2 commented Feb 11, 2018

Steps to reproduce the issue

After update to Joomla 3.8.4. Who's online module display wrong number of visitors (Number of visitors is abnormally high 4 #19511)

Session handler is database.

After update 3.8.4 Who's online module display wrong number of visitor with both handler (database or php).

After update 3.8.5. Who's online module display wrong number of visitor with database handler and number of visitors with php session handler is corect.

Fix delete session meta data error #19514 - solved problem only partialy.

Expected result

This is issue and I have not solution.

Actual result

System information (as much as possible)

PHP version | 7.0.27
www server | Apache/2.4.29 (cPanel)
www server ka PHP interfejsu | cgi-fcgi
Joomla! version | Joomla! 3.8.5 Stable [ Amani ] 6-February-2018 15:00 GMT
Joomla! version | Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

Additional comments

@joomdonation
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If you want to have a more reliable number of visitors display in the module, consider setting up a cron job as explained here #19636 (comment)

Otherwise, increase the value of session.gc_probability in PHP setting would help, too

@pera2
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pera2 commented Feb 11, 2018

Thank you.

This is to complicated :). It is simplier to turn off who`s online module. Before update 3.8.4. and 3.8.5 module working fine. I guess that something in joomla 3.8.4 update make mess. Site usually have less than 10 visitors and after update numbers is several thousands or more.

@joomla-cms-bot
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Set to "closed" on behalf of @franz-wohlkoenig by The JTracker Application at issues.joomla.org/joomla-cms/19639

@ghost
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ghost commented Feb 11, 2018

closed as duplicate Report #19511


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19639.

@joomla-cms-bot
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Set to "open" on behalf of @franz-wohlkoenig by The JTracker Application at issues.joomla.org/joomla-cms/19639

@ghost
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ghost commented Feb 11, 2018

Reopened as this Issue is about 3.8.5 too.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19639.

@joomdonation
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Yes, there was a change in 3.8.4 to improve performance and make code right related to session. In your case, change Session Handler to PHP as you mentioned should be OK

@mbabker
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mbabker commented Feb 11, 2018

See #19585 (comment) for additional info.

Closing again, everything is working as designed for the moment (even if less than optimal for one configuration) with further efforts to improve it ongoing.

@mbabker mbabker closed this as completed Feb 11, 2018
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