docs: add more known soutions (#2829)

* docs: add more known soutions

Closes #2782
Closes #2794
Closes #2808
Closes #2817

* docs: windows 7 end of life

* docs: directory missing SHARDING file

* docs: Error: Your programs version

* docs: config: The system cannot find the path specified

Close #2259

* docs: bind: address already in use

* docs: clarify desktop vs kubo config paths

* docs: win7 eol and incl. arch in bug reports

* fix: Open Kubo idir and Config menu options

This makes our docs match reality, and also make it clear which dir and
config is from Desktop, and which one is from Kubo.

Historically, users were really confused, and were editing Desktop JSON
because there was no option for accessing Kubo config when Desktop app
failed to start.

.github/config.yml

@@ -8,9 +8,9 @@ newIssueWelcomeComment: >
 
   In the meantime, please double-check that you have provided all the
   necessary information to make this process easy! Any information that can
-  help save additional round trips is useful! We currently aim to give
-  initial feedback within **two business days**. If this does not happen, feel
-  free to leave a comment.
+  help save additional round trips is useful! We are triaging issues on weekly
+  basis and aim to give initial feedback within a few business days. If this
+  does not happen, feel free to leave a comment.
 
   Please keep an eye on how this issue will be labeled, as labels give an
   overview of priorities, assignments and additional actions requested by the
@@ -20,7 +20,7 @@ newIssueWelcomeComment: >
     - "Status" labels will show if this is ready to be worked on, blocked, or in progress.
     - "Need" labels will indicate if additional input or analysis is required.
 
-  Finally, remember to use https://discuss.ipfs.io if you just need general
+  Finally, remember to use https://discuss.ipfs.tech if you just need general
   support.
 
 # Configuration for new-pr-welcome - https://github.com/behaviorbot/new-pr-welcome
@@ -55,9 +55,9 @@ newPRWelcomeComment: >
 
     * The PR is merged by maintainers when it has been approved and comments addressed.
 
-  We currently aim to provide initial feedback/triaging within **two business
-  days**. Please keep an eye on any labelling actions, as these will indicate
-  priorities and status of your contribution.
+  We currently aim to provide initial feedback/triaging on best-effort basis,
+  which may take multiple business. Please keep an eye on any labelling
+  actions, as these will indicate priorities and status of your contribution.
 
   We are very grateful for your contribution!
 

.gitignore

@@ -6,4 +6,6 @@ config.gypi
 assets/webui
 *.nupkg
 *.bak
+combined.log
+error.log
 assets/build/snap-hooks

README.md

@@ -233,16 +233,25 @@ $ ipfs-desktop --no-sandbox
 
 ### Where are my IPFS configuration and log files?
 
-You can open these files from the IPFS logo menu by selecting `Open Logs Directory` or `Open Configuration File` from the `Advanced` submenu. Or, find them in your OS as follows:
+> [!IMPORTANT]
+> IPFS Desktop app configuration is separate from the configuration and repository of Kubo IPFS node.
+
+You can open Desktop app and log files from the IPFS logo menu by selecting `Open Logs Directory` or `Open Configuration File` from the `Advanced` submenu. Or, find them in your OS as follows:
 - **Mac:** `~/Library/Application Support/IPFS Desktop/`
 - **Windows:** `%appdata%/IPFS Desktop/`
 - **Linux:** `~/.config/IPFS Desktop/`
 
 ### How does IPFS Desktop select the IPFS repo location?
 
-IPFS Desktop uses [ipfsd-ctl](https://github.com/ipfs/js-ipfsd-ctl), which, by default, checks the `IPFS_PATH` environment variable. If that isn't set, it falls back to `$HOME/.ipfs`. As soon as the first run has succeeded, repository location info is saved in the configuration file, which becomes the source of truth.
+> [!IMPORTANT]
+> IPFS Desktop uses [Kubo](https://github.com/ipfs/kubo) implementation of IPFS node, which has its own configuration and repository, separate from the Desktop app.
+
+IPFS Desktop uses [ipfsd-ctl](https://github.com/ipfs/js-ipfsd-ctl) to locate Kubo repository.
+
+1. First, it checks the `IPFS_PATH` environment variable.
+2. If that isn't set, it falls back to `$HOME/.ipfs`. As soon as the first run has succeeded, repository location info is saved in the configuration file, which becomes the source of truth.
 
-To open your repo directory from the IPFS logo menu, select `Open Repository Directory` from the `Advanced` submenu.
+To open your Kubo repo directory from the IPFS logo menu, select `Open Repository Directory` from the `Advanced` submenu.
 
 ### Which version of IPFS does IPFS Desktop use?
 
@@ -280,7 +289,11 @@ These errors pop up from [ipfsd-ctl](https://github.com/ipfs/js-ipfsd-ctl) when
 
 This means you are attempting to run an older version of ipfs-desktop or Kubo than you have previously ran on your machine. Each Kubo version (which is included with ipfs-desktop) is tied to a specific IPFS repo version, which you can see at https://github.com/ipfs/fs-repo-migrations#when-should-i-migrate.
 
-The ideal solution is to ensure you're running the latest version of ipfs-desktop, as upward migrations happen automatically. However, if you need to run the older version that is emitting this error, you will need to run a migration in reverse, manually. You can follow the official instructions [here](https://github.com/ipfs/fs-repo-migrations/blob/master/run.md) but with additional parameters: `fs-repo-migrations -revert-ok -to N`. See `fs-repo-migrations --help` for more information.
+The ideal solution is to ensure you're running [the latest version of ipfs-desktop](https://github.com/ipfs/ipfs-desktop/releases/latest), as upward migrations happen automatically.
+
+It is possible that your `PATH` has different kubo version than the one bundled with IPFS Desktop, in such case you should update it to [the latest kubo binary](https://github.com/ipfs/kubo/releases/latest) as well.
+
+However, if you are an advanced user and you really need to run the older version that is emitting this error, you will need to run a migration in reverse, manually. You can follow the official instructions [here](https://github.com/ipfs/fs-repo-migrations/blob/master/run.md) but with additional parameters: `fs-repo-migrations -revert-ok -to N`. See `fs-repo-migrations --help` for more information.
 
 #### Found outdated fs-repo, migrations need to be run. - Error fetching: context deadline exceeded
 

assets/locales/en.json

@@ -11,9 +11,10 @@
   "restart": "Restart",
   "about": "About",
   "advanced": "Advanced",
-  "openRepoDir": "Open Repository Directory",
-  "openLogsDir": "Open Logs Directory",
-  "openConfigFile": "Open Configuration File",
+  "openRepoDir": "Open Kubo Repository Directory",
+  "openLogsDir": "Open Desktop Logs Directory",
+  "openConfigFile": "Open Desktop Configuration File",
+  "openKuboConfigFile": "Open Kubo Configuration File",
   "viewOnGitHub": "View on GitHub…",
   "helpUsTranslate": "Help Translate This App…",
   "readReleaseNotes": "Read Release Notes",

src/dialogs/errors.js

@@ -10,16 +10,12 @@ const issueTitle = (e) => {
   return `[gui error report] ${firstLine}`
 }
 
-const issueTemplate = (e) => `👉️ Please describe what you were doing when this error happened.
+const issueTemplate = (e) => `<!-- 👉️ Please describe HERE what you were doing when this error happened. -->
 
-**Specifications**
-
-- **OS**: ${os.platform()} ${os.release()}
-- **IPFS Desktop Version**: ${app.getVersion()}
-- **Electron Version**: ${process.versions.electron}
-- **Chrome Version**: ${process.versions.chrome}
-
-**Error**
+- **Desktop**: ${app.getVersion()}
+- **OS**: ${os.platform()} ${os.release()} ${os.arch()}
+- **Electron**: ${process.versions.electron}
+- **Chrome**: ${process.versions.chrome}
 
 \`\`\`
 ${e.stack}
@@ -29,6 +25,10 @@ ${e.stack}
 let hasErrored = false
 
 function generateErrorIssueUrl (e) {
+  // Check if OS is supported at all
+  if (os.platform() === 'win32' && os.release().startsWith('6.1.')) {
+    return 'https://github.com/ipfs/ipfs-desktop/issues/2823#issuecomment-2163182898' // Windows 7 EOL
+  }
   // Check if error is one we have FAQ for
   if (e && e.stack) {
     const stack = e.stack
@@ -37,6 +37,22 @@ function generateErrorIssueUrl (e) {
         return 'https://github.com/ipfs/ipfs-desktop?tab=readme-ov-file#i-got-a-repolock-error-how-do-i-resolve-this'
       case stack.includes('Error fetching'):
         return 'https://github.com/ipfs/ipfs-desktop?tab=readme-ov-file#i-got-a-network-error-eg-error-fetching-what-should-i-do'
+      case stack.includes('private key in config does not match id'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2821#issuecomment-2163117586'
+      case stack.includes('process cannot access the file because it is being used by another process'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2120#issuecomment-1114817009'
+      case stack.includes('Error: Exception 0xc0000005 0x8 0x0 0x0'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2823#issuecomment-2163182898'
+      case stack.includes('directory missing SHARDING file'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2037#issuecomment-1074464701'
+      case stack.includes('Error: Your programs version'):
+        return 'https://github.com/ipfs/ipfs-desktop?tab=readme-ov-file#error-your-programs-version-n-is-lower-than-your-repos-nx'
+      case stack.includes('_SecTrustEvaluateWithError'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2425#issuecomment-1457250858'
+      case stack.includes('config: The system cannot find the path specified'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2259#issuecomment-1239275950'
+      case stack.includes('bind: address already in use'):
+        return 'https://github.com/ipfs/ipfs-desktop/issues/2216#issuecomment-1199189648'
     }
   }
   // Something else, prefill new issue form with error details

src/tray.js

@@ -1,6 +1,8 @@
 const { Menu, Tray, shell, app, ipcMain, nativeTheme } = require('electron')
 const i18n = require('i18next')
 const path = require('path')
+const os = require('os')
+const fs = require('fs-extra')
 const addToIpfs = require('./add-to-ipfs')
 const logger = require('./common/logger')
 const store = require('./common/store')
@@ -158,12 +160,19 @@ async function buildMenu () {
           click: () => { shell.openPath(app.getPath('userData')) }
         },
         {
+          label: i18n.t('openConfigFile'),
+          click: () => { shell.openPath(store.path) }
+        },
+        { type: 'separator' },
+        {
+          id: 'openRepoDir',
           label: i18n.t('openRepoDir'),
-          click: () => { shell.openPath(store.get('ipfsConfig.path')) }
+          click: () => { shell.openPath(getKuboRepositoryPath()) }
         },
         {
-          label: i18n.t('openConfigFile'),
-          click: () => { shell.openPath(store.path) }
+          id: 'openKuboConfigFile',
+          label: i18n.t('openKuboConfigFile'),
+          click: () => { shell.openPath(path.join(getKuboRepositoryPath(), 'config')) }
         },
         { type: 'separator' },
         {
@@ -344,6 +353,9 @@ module.exports = async function () {
     menu.getMenuItemById('checkForUpdates').visible = !isUpdating
     menu.getMenuItemById('checkingForUpdates').visible = isUpdating
 
+    menu.getMenuItemById('openRepoDir').enabled = fs.pathExistsSync(getKuboRepositoryPath())
+    menu.getMenuItemById('openKuboConfigFile').enabled = fs.pathExistsSync(path.join(getKuboRepositoryPath(), 'config'))
+
     if (status === STATUS.STARTING_FINISHED) {
       tray.setImage(icon(on))
     } else {
@@ -406,3 +418,15 @@ module.exports = async function () {
   ctx.setProp('tray', tray)
   logger.info('[tray] started')
 }
+
+function getKuboRepositoryPath () {
+  let ipfsPath = store.get('ipfsConfig.path')
+  if (!ipfsPath) {
+    ipfsPath = process.env.IPFS_PATH
+    if (!ipfsPath) {
+      const homeDir = os.homedir()
+      ipfsPath = path.join(homeDir, '.ipfs')
+    }
+  }
+  return ipfsPath
+}