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user-roles.md

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User Roles

MSP Admin

  • Full Access, no restrictions

MSP Non-Admin

  • Cannot create/edit/delete Schedules
  • Cannot create/edit/delete Users
  • Cannot create/edit/delete Cross Tenant Deployments
  • Can create/edit/delete Single-Tenant and Individual Deployments
    • NOTE: You can disable this in Settings->Preferences with the "Allow Non-Admin Users to Manage Deployments" setting
  • Can access terminal on all machines and edit scripts
    • NOTE: You can disable this in Settings->Preferences with the "Allow Non-Admins and Non-MSP Users to Use Terminal and Edit Scripts"
      • Disabling this prevents these users from being able to run arbitrary code on devices

Customer (Tenant) Admin

  • Can view/edit Computers, Licenses and Deployments for their Tenant
  • Can create users in their tenant
  • Software they upload is owned by their tenant and are not visible to other tenants
  • Licenses they create are owned by their tenant and are not visible to other tenants

Customer (Tenant) Non-Admin

  • Cannot create Schedules
  • Cannot create Cross Tenant Deployments
  • Cannot create Users
  • Can create Deployments scoped to individual Computers and People