Add issue and PR templates (#165)

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Let us know if something is not working as expected
+title: ''
+labels: 'type: bug'
+assignees: ''
+
+---
+
+<!---
+Thank you for taking the time to report bugs!
+
+We love code snippets and links to repositories that reproduce the issue, but understand if you don't have the time to add them. We'll do our best with the info you provide, and might ask follow-up questions.
+
+Please see our [OSS process document](https://github.com/honeycombio/home/blob/main/honeycomb-oss-lifecycle-and-practices.md#) to get an idea of how we operate.
+--->
+
+**Versions**
+
+- Ruby:
+- Beeline:
+
+**Steps to reproduce**
+
+1.
+
+**Additional context**

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: 'type: enhancement'
+assignees: ''
+
+---
+
+<!---
+Thank you for contributing an idea to this project!
+
+Please see our [OSS process document](https://github.com/honeycombio/home/blob/main/honeycomb-oss-lifecycle-and-practices.md#) to get an idea of how we operate.
+--->
+
+**Is your feature request related to a problem? Please describe.**
+
+
+**Describe the solution you'd like**
+
+
+**Describe alternatives you've considered**
+
+
+**Additional context**

.github/ISSUE_TEMPLATE/question-discussion.md

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+---
+name: Question/Discussion
+about: General question about how things work or a discussion
+title: ''
+labels: 'type: discussion'
+assignees: ''
+
+---
+
+<!---
+Thank you for taking the time to say hello!
+
+Please see our [OSS process document](https://github.com/honeycombio/home/blob/main/honeycomb-oss-lifecycle-and-practices.md#) to get an idea of how we operate.
+--->

.github/ISSUE_TEMPLATE/security-vulnerability-report.md

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+---
+name: Security vulnerability report
+about: Let us know if you discover a security vulnerability
+title: ''
+labels: 'type: security'
+assignees: ''
+
+---
+
+<!---
+Thank you for taking the time to report security vulnerabilities!
+
+Please see our [OSS process document](https://github.com/honeycombio/home/blob/main/honeycomb-oss-lifecycle-and-practices.md#) to get an idea of how we operate.
+--->
+**Versions**
+
+- Ruby:
+- Beeline:
+
+**Description**
+
+(Please include any relevant CVE advisory links)

.github/PULL_REQUEST_TEMPLATE.md

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+<!--
+Thank you for contributing to the project! 💜
+Please make sure to:
+- Chat with us first if this is a big change
+  - Open a new issue (or comment on an existing one)
+  - We want to make sure you don't spend time implementing something we might have to say No to
+- Add unit tests
+- Mention any relevant issues in the PR description (e.g. "Fixes #123")
+
+Please see our [OSS process document](https://github.com/honeycombio/home/blob/main/honeycomb-oss-lifecycle-and-practices.md#) to get an idea of how we operate.
+-->
+
+## Which problem is this PR solving?
+
+-
+
+## Short description of the changes
+
+-
+