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Update getting-in-touch.md #3123

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15 changes: 10 additions & 5 deletions docs/sources/community/getting-in-touch.md
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Expand Up @@ -3,13 +3,18 @@ title: Contacting the Loki Team
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# Contacting the Loki Team

If you have any questions or feedback regarding Loki:
For questions regarding Loki:

- Ask a question on the Loki Slack channel. To invite yourself to the Grafana Slack, visit [http://slack.raintank.io/](http://slack.raintank.io/) and join the #loki channel.
- [File a GitHub issue](https://github.com/grafana/loki/issues/new) for bugs, issues and feature suggestions.
- Open source Loki users are welcome to post technical questions on the Grafana Labs Community Forums under the Grafana Loki category at [community.grafana.com](https://community.grafana.com). Please be mindful that this is a community-driven support channel moderated by Grafana Labs staff where Loki maintainers and community members answer questions when bandwidth allows. Be sure to review the [Community Guidelines](https://community.grafana.com/guidelines) before posting.
- Users deploying Loki via [Grafana Cloud](https://grafana.com/products/cloud/) can submit support tickets via the [Grafana.com Account Portal](https://grafana.com/login).
- For questions regarding Enterprise support for Loki, you can get in touch with the Grafana Labs team [here](https://grafana.com/contact?pg=docs).

Your feedback is always welcome! To submit feedback or a report a potential bug:

- [File a GitHub issue](https://github.com/grafana/loki/issues/new) for bugs, issues and feature suggestions. Grafana UI issues for the Loki data source plugin should be posted directly to the [Grafana repository](https://github.com/grafana/grafana/issues/new), not the Loki repository.
- Send an email to [lokiproject@googlegroups.com](mailto:lokiproject@googlegroups.com), or visit the [google groups](https://groups.google.com/forum/#!forum/lokiproject) page.
- Join us for our monthly [Loki Community Call](https://docs.google.com/document/d/1MNjiHQxwFukm2J4NJRWyRgRIiK7VpokYyATzJ5ce-O8/edit?usp=sharing) on first Thursday of every month 12:00 UTC (8:00 am EST).


Please file UI issues directly to the [Grafana repository](https://github.com/grafana/grafana/issues/new).

Your feedback is always welcome.