Uncaught Exception Error: Call to a member function xpath() on null in /var/www/html/glpi/src/RichText/UserMention.php at line 207

[SilvaFernando]

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Is there an existing issue for this?

• I have searched the existing issues

Version

10.0.16

Bug description

Hi Team.

I have this error when my mail collector tries to import emails:
Uncaught Exception Error: Call to a member function xpath() on null in /var/www/html/glpi/src/RichText/UserMention.php at line 207

I've checked this issue #16694 and mbstring is right.

Relevant log output

Uncaught Exception Error: Call to a member function xpath() on null in /var/www/html/glpi/src/RichText/UserMention.php at line 207

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

No response

Anything else?

No response

[cconard96]

This should have been fixed in GLPI 10.0.11 by #15962. The fix still seems to be in place in 10.0.16. Although, the line number in your error message doesn't correspond to one that actually calls the xpath function in 10.0.16. Instead it matches the file from version 10.0.10 (and maybe some earlier versions).

[cconard96]

Please verify your GLPI is upgraded properly to 10.0.16 and then test again.

[trasher]

As @cconard96 said, this is exactly the issue that was fixed in #15962, with the exact same line, that is not the one in GLPI 10.0.16. Double check files in your instance.