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401 on trying to set password #5294

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dbkr opened this issue Oct 16, 2017 · 4 comments
Closed

401 on trying to set password #5294

dbkr opened this issue Oct 16, 2017 · 4 comments
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P1 S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@dbkr
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dbkr commented Oct 16, 2017

I've seen quite a few reports of people getting 401ed when trying to set a password. I think this is when people try to set a password and it works but Riot doesn't realise it has worked, at which point it's stuck because trying again uses the old password.

@lampholder lampholder added T-Defect S-Major Severely degrades major functionality or product features, with no satisfactory workaround P1 ui/ux labels Oct 18, 2017
@dbkr
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dbkr commented Oct 30, 2017

matrix-org/matrix-react-sdk#1554 almost certainly fixes this, as the resulting page refresh will have been racing with setting the password, so a good number of time the request to set the password will have got sent and then the page refresh will go through before the response comes back (or before the js gets around to writing the flag to localstorage).

@dbkr dbkr closed this as completed Oct 30, 2017
@mvz
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mvz commented Jun 22, 2018

I'm still seeing this.

@t3chguy
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t3chguy commented Jun 22, 2018

@mvz this will have most likely been fixed by matrix-org/matrix-react-sdk#1982
The issue is it won't fix it for anyone that already has the issue.
What happened is that the password changed worked the first time but riot didn't realise so now keeps thinking it didn't. If you try "change password" in settings, providing the password you first changed it to and then a new password it should clear this up

@mvz
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mvz commented Jun 22, 2018

Thanks @t3chguy, that indeed looks like my issue.

In the mean time, I managed to reset my password using the reset password function from inside the Fractal client.

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Labels
P1 S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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