Message in a thread is read and becomes unread when I refresh

[andybalaam]

Steps to reproduce

1. In one of my rooms, see that a message in a thread is unread
2. Read it by opening the thread (thread ID = $rvSXEitcjN-wHfkbVA4I6axdl80ArVeokgjBGT9C7Ys)
3. See that the room is now marked as read
4. Refresh the browser tab (or shut computer down and start it again the next day)

Outcome

What did you expect?

The thread and room are still read.

What happened instead?

The room is marked as unread and when I enter it, the same thread I read before is now marked as unread.

Debug info by using my new notification debugging scripts:

Receipts in the Client:

{
  "$acluXqYa7HFM1tPqVGVqSjBviG4qm7M3cOm5GFe9gCI": [
    {
      "userId": "@andybalaam:matrix.org",
      "type": "m.read",
      "data": {
        "ts": 1689337136953,
        "thread_id": "main"
      }
    }
  ]
}

(I.e. there are no receipts for this thread - or any other threads! - in the client)

Receipts in the Sync Accumulator:

{
  "$rpGhBd7nglSEMk5_CVK2kjPdb-WETOmM4lTh2IhoSaM": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1688398732178,
        "thread_id": "$LYYPLMc3iRSQuZ6YaUfIj-30yK1convYAJEk3LlkQbo"
      }
    }
  },
  "$WuH_GidOg31GaAvP2JgKprzDQqvx3_PZhex28QtFVqA": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687347428244,
        "thread_id": "$3yGywlaEjJU1wMaCmESqwz5IwjdaCBl7ON13vQPaVqg"
      }
    }
  },
  "$-YVPMCUFkkj7d8DrtZvF9Wb0wcct-rJn7qBdZp22k8k": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687945261689,
        "thread_id": "$jLIQlpX1yAjmGaNZNfwR1RDK8cqMgeZQj2IBvMVSGoY"
      }
    }
  },
  "$kOqP41vMhxlGc05m0Wjfq9mJB1LtZno_veA0l3iocwY": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687768755091,
        "thread_id": "$IY0TMoeDo3y5MlCPAuIkjLgVRL04I1o5v1f8cQJH310"
      }
    }
  },
  "$3lRuZ7_lRVYuE733z0V5qUMRGTBrrKk2davv5M1-8No": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1685965198706
      }
    }
  },
  "$acluXqYa7HFM1tPqVGVqSjBviG4qm7M3cOm5GFe9gCI": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1689337136953,
        "thread_id": "main"
      }
    }
  },
  "$hR1Uivf4PLHWzZuXdfVL24QRO_qjoqOw8DMwnjV3W5s": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1689173055172,
        "thread_id": "$IKHp351RxbimhmgMv1EDagTAE6ALHAsLaEMgrTstOrg"
      }
    }
  },
  "$wGElnl-S15xebgrtBVRheqcvDKkOB4aXdbU8U_Vm1Pw": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1689075405768,
        "thread_id": "$SM8GzOBbWkuGBMw1HJvwB61j7iCmrHqaL5Jh914RPyo"
      }
    }
  },
  "$OHnn7Zw6PevcC7DTrC1u_alM_nVbWaES50SDEiM_UL0": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687945250842,
        "thread_id": "$vJ4oTXb2pxJuDOx7HJ7dp0Ekw84oGX-bClZ6Ihtqanw"
      }
    }
  },
  "$alIwInSRJPiAHftrYiR6A_GkYUfMoYywRcx8L1fdLU4": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687347436622,
        "thread_id": "$uuPlV0wHrX5xcJASI1Ri7qVPLUNqQMlcP9I1xy5tD9I"
      }
    }
  },
  "$IUWUsxwjlXANzOxsFGa1lu7qAMWxUuh0GhZepA7mfkY": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687164436826,
        "thread_id": "$VvoLi5_2JgRubLGU3Tg9edNS5lzBLZcUmki1bGa0cLY"
      }
    }
  },
  "$i0nS3VNJRMJSIRoUPm_pqT-ShbC5TyiCz7sKNk4H8rE": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1688121329292,
        "thread_id": "$ZwLUDGEecSGkC3vfoOO7MYGSVueI8IbaP-TzVaxEkfo"
      }
    }
  },
  "$GWvPoiQKTW74Z_PdE9hjNPA5yHxnVE92rKGKVWHAsx0": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1688119634753,
        "thread_id": "$N-9EXK0g96yDWtoVt8LIdGKwPH-Z8H5uDbm5ToEuH3o"
      }
    }
  },
  "$km541ZUV7TRs0lTNeXqUHNXJOJacOgfiklK4dTiMmmg": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1684744389645,
        "thread_id": "$VhD41UtpUmNua_kyQw_94eHB3mdrWYZVlHcOFyvwNvU"
      }
    }
  },
  "$QiKGKlqUO5EvpOPVuhEEG9cP-Rbyym2dXK-rJzP_TX8": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687438708216,
        "thread_id": "$jdyMMc9_UwOUF1BSRcGekTmiGQvl5kIswe-juMwiRvw"
      }
    }
  },
  "$2KAWXAB6UvGizAkLA6J9d5rAF7snQVxou-HlLq4cvws": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1688543228402,
        "thread_id": "$ksmYgm4_rr2PNDBLAtNREzoIGlDBbUsWDAE9fQurFN4"
      }
    }
  },
  "$9ugqza0TjWazitafuYuhgtFse6aYBPukXWVPar55DcE": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645141854,
        "thread_id": "$AdmJ9Ctr7aDTgsDpx-vA3YEBIUPfy88ue4QJhQCy-og"
      }
    }
  },
  "$NpDMXOBzEEhaydphB3YeoMwlZiyLy9wd6t9-h5KSPQw": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686917744892,
        "thread_id": "$CYEiKNxVy_J3k41w8_SKyqKs1kQK7JaxXFCv2DEdkm4"
      }
    }
  },
  "$J71Wq-hcR05opVtyD5IY9H7kS7DxLJNkMi-RlYSR5IQ": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1688119693297,
        "thread_id": "$-Q-FTVdtoZA6BPvFyf7adHTkmFguHvcr5ZWn7GGzVh8"
      }
    }
  },
  "$Z2ZC93-n84FECAr8abHFyjUEp1MDXGVJt8NAr4oS3Gw": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687438703610,
        "thread_id": "$tDUU1uE0HRWxidYa-Y35-HkJL6z1vvsbGRowRfdyjxk"
      }
    }
  },
  "$xFKqkj_4XCuC58-A9QZcW3gDWm5JzEzXZcOafVKyag4": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687438693301,
        "thread_id": "$3uzQ5r0iNeYtUZXuxZhpLuHme-IHqck3umNX75zJRKM"
      }
    }
  },
  "$XTM2_o8YfDHbJrZoIQ8PJj2Z-_td-KN_5sAFjlTT3Us": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645159507,
        "thread_id": "$zghgVEsj4Jx0HWk46GBLbIr8_0oxIUy3KQQMJiteD2o"
      }
    }
  },
  "$G0xV9zbbf1W5RxPo-N4doANHR1CL6u-6mhpt7IuOtWo": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1685014466261,
        "thread_id": "$ajN2l3A2VyP8bMq4_TLydR7K9hhwGWOt0VfKHU9oDoc"
      }
    }
  },
  "$zL8-GcjGG69sBe5NQkwg6vb8vUJRum1Xa0TUS0ntgqE": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1685014477362,
        "thread_id": "$8Trx4R1IztMDLrFmom9rpLuZSKbeIzY32eX_VEjdOXI"
      }
    }
  },
  "$nSXXMGMuPyNwopF5a2aqKqABIYGOB_a5mXE_kW9eTgQ": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645162995,
        "thread_id": "$a4qiSF3lz9GBi4aM-HuRSYXbhPVwHp2K91lyW1ObV30"
      }
    }
  },
  "$1H_L6TKMKSj2AX53QAJWJEjgEs2ZWx020qjRSzbuN4I": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645133242,
        "thread_id": "$Mag5_aYzFOmYmqI2dRnKMdQym2TjOcAh8x1SOeAiZ70"
      }
    }
  },
  "$F2BKw4G0cGraipm2h5ZQg_RSdC6rcxivIiglEgyluCY": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645188158,
        "thread_id": "$xkP_9mICN-Aa60-5Fv0S-VQfmLa7EKgkfKeVdt7bcGQ"
      }
    }
  },
  "$c4fufynFfRh4PANXds8KqqIPTGCesxtDJ94LHHwc-1w": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645165909,
        "thread_id": "$gejQfSDKVOxv6xdBGcxUwpbz6eB20At_NH2f8iec1Ec"
      }
    }
  },
  "$d-WYPhmuGkzITGv3OmmxfiTiHSjGqiOzmZrWVXQk3XE": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1685014436740,
        "thread_id": "$5aPsSNX6jS85uiJsThY2QC2IIqNdkjmjNDMXp_aGTPU"
      }
    }
  },
  "$LxKK25VROJNnCbCGuGsx4-G3ESI5XHfcT3fYgVE-M1M": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645184292,
        "thread_id": "$lY3d9yJ5nU1OQIuTGnztrSxTPPOjTb63Kf5tNR_5NAY"
      }
    }
  },
  "$KBgZIglmi-yEP_tyIZzu9GCu5rB5jYOGgUrwlTN0AXo": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686661174336,
        "thread_id": "$SGfAfZVtRYDKg6oiWwk59WdtTZrNPp2Mg41O7aGjkcQ"
      }
    }
  },
  "$hRUcZKRseCNMEWk_1FAaXtp9NKyGXYDSJ7VTIw4Rs_U": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1684744387506,
        "thread_id": "$YBEwsSGl-J5NR-qgRhcrCTvpMxTPIb90Yl7SOhSVFt4"
      }
    }
  },
  "$I6R5tU9-WsmaFoqWkXaHUuEhnb70SPnoOF8tRQ2W128": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645171798,
        "thread_id": "$Ii_urBiQWuvTyhaBQliiOPQfCPvk2bSp1bOeqZvnEv0"
      }
    }
  },
  "$wAZ5t306Cl1NNKl98CpZ5_TU24UMSs4vj8wWPNrAjck": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1684744385393,
        "thread_id": "$jHGhTHPNE6X_8OyH1dn8OuwYIrv33LlQ4CcN2AnpC4Q"
      }
    }
  },
  "$MYif5JIi4O44_zENWIycPtIgzLFJdi_UdRVG3ABFnoc": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645153514,
        "thread_id": "$7ffGbRa_bFmLdiToGARqNbHpoWgHFWSj1J80juyW6Fk"
      }
    }
  },
  "$2BIpVUAgNj-9vTcIbfeUkdiqztJAPoqPMME9Y0BMp8I": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1685014442646,
        "thread_id": "$Ux7pk9uyePwe9vapOfo6knIyvXi9eLkK5NcCty8kg8w"
      }
    }
  },
  "$l81n1jygK60aXdE_IGXJw403sWfVt0Tf7605HVV68Yk": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1679914731398,
        "thread_id": "$GBEEusNi6tVlq94X33T8-uymvRRmYUF1syb7n3GtdVQ"
      }
    }
  },
  "$YEB7AouDa2-pP9KKKJ4x2y-YfFxEIPNQ1E70iiDaVyA": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645149487,
        "thread_id": "$_7pBZzmHupy6StmSqrGHyIB1AmADIfqm1Eag0v9LGIk"
      }
    }
  },
  "$mQ1CgpkSp1CvUDxF_IiKSI0rHGoKJ2SbyK4HopUWbzk": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1684154706149,
        "thread_id": "$T-5UErhsaRncBMQjX0cVkFdi33s9nDTITxA0lo33e4I"
      }
    }
  },
  "$1HlQ1MlE4n4LkqTa-xu2e7K8mtMjV7HnpN8KnGEb3c4": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645177351,
        "thread_id": "$QDcL7wRWjfYgA7hkiIsRdZzWk10-u2XluI9OcrSJh2Q"
      }
    }
  },
  "$dTVWpRyUuxe0eJPlao5js5OfHgvrtu5kUyn6zDo-77s": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1684744382000,
        "thread_id": "$ZMsfjyRUIsgEI8h2SXjc42AEgftVrMW699AcQ5zWpgE"
      }
    }
  },
  "$rXYV_qSAcmNlStsSa3YZb9JDIzDk4_bSKDQAhTQhTIw": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1683708627984,
        "thread_id": "$n9n75PXaqalRwGH4MucfneA8XXXXJya3ia2NIssP0FA"
      }
    }
  },
  "$XEMS79Gu46yu16vDx4_qj5THL-fzO115mFZe2gQrMVs": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1686645139905,
        "thread_id": "$i1OKQ8t4INmAuk6SpC5vCHD8LDznvmW2IpCKfpu5I_4"
      }
    }
  },
  "$0HanAmktgiJGfb-Z40ig-U27LoyfsY_C6YMttCubexY": {
    "m.read": {
      "@andybalaam:matrix.org": {
        "ts": 1687945269117,
        "thread_id": "$hKxihuFjw2DDCe1EzbjjPkFR7SS_uYC7LFYNsr8hq3U"
      }
    }
  }
}

Then, after I read the thread, there is still no receipt in the Client:

{
"$acluXqYa7HFM1tPqVGVqSjBviG4qm7M3cOm5GFe9gCI": [
{
"userId": "@andybalaam:matrix.org",
"type": "m.read",
"data": {
"ts": 1689337136953,
"thread_id": "main"
}
}
]
}

but the dot is gone from the UI.

Operating system

Ubuntu 22.04

Browser information

Firefix 115.0.2

URL for webapp

https://develop.element.io

Application version

Element version: a84349f-react-77c3a89cbc14-js-0b193f466562 Olm version: 3.2.14

Homeserver

matrix.org

Will you send logs?

No

[Johennes]

I'm still able to reproduce this in two rooms on today's nightly. It seems to happen very consistently now where before it was somewhat random. More details in https://github.com/matrix-org/element-web-rageshakes/issues/22262.

[t3chguy]

If the room is encrypted then this may be resolved by matrix-org/matrix-js-sdk#3640

[t3chguy]

For me this was fixed by matrix-org/matrix-js-sdk#3640