Guests can only join room alias via the room explorer, not via direct link. No Join as Guest button.

[oehaas55]

Description

Guest accessible rooms can be joined via the room explorer, but not via the direct room address. There are only Sign Up and Sign In buttons to join the room with an account. There is no button to join the room as guest.

Steps to reproduce

• create a room on a matrix server with guest access enabled
• add a local address and set it as main address (e.g. #room:example.com)
• set room access to Anyone who knows the room's link, including guests
• try to join the room as guest via direct link (e.g. https://riot.im/app/#/room/#room:example.com)

You can only Sign Up or Sign In to join. There is no Join as Guest button. You can't join the room as guest.

• join the room through the room explorer by typing the room address and clicking the Join button

You can join the room as guest.

• Alternatively, try this with an existing guest accessible room from the matrix.org room directory.

Version information

• Platform: web (in-browser)
• Browser: Firefox 76.0.1
• OS: Arch Linux
• URL: https://riot.im/app/#/room/#room:example.com

[chris-aeviator]

Also facing this and was looking for hrs already for a misconfiguration of synapse. Can someone confirm that guest access is broken in element?

[t3chguy]

Can someone confirm that guest access is broken in element?

Element Web does not permit Guests to join rooms.
This is a product choice.
Other clients may.

Guest accessible rooms can be joined via the room explorer, but not via the direct room address.

this was a mistake which has since been fixed.

Related #16164 element-hq/element-meta#340 #9264

[t3chguy]

Closing in favour of element-hq/element-meta#340