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Find a record #434

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HelenOsg opened this issue Sep 16, 2020 · 3 comments
Open

Find a record #434

HelenOsg opened this issue Sep 16, 2020 · 3 comments
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agent 🩺 awaiting triage 🤘community Proposed by the UCD community find a record ⛓️ pattern Best practice design solutions for specific user-focused tasks and page types

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@HelenOsg
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HelenOsg commented Sep 16, 2020 •
edited by jonhurrell
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What

Search box to so users can search service/list etc

Example: NSJSA

Screen Shot 2021-02-17 at 12 56 01

Screen Shot 2021-02-17 at 12 56 08

Why

Allows users to search for an entry within a service.

Anything else

alphagov/govuk-design-system-backlog#132

Services

  • Bereavement Support Payment agent facing services
  • NS JSA
  • Access to work

Original issue information: 18 Dec 2017 dwp/design-system-community-backlog#42
@HelenOsg
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HelenOsg commented Oct 21, 2020 •
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GDS have begun compiling a list of different search types and needs with examples from across government alphagov/govuk-design-system-backlog#88

@HelenOsg
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Examples of search and results page for NS JSA agent service
Find a claim V2-2
Find a claim V2-1

@HelenOsg HelenOsg transferred this issue from dwp/design-system Feb 9, 2021
@dwp dwp deleted a comment from HelenOsg Mar 18, 2021
@HelenOsg HelenOsg mentioned this issue Jul 16, 2021
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@michaelcattell michaelcattell mentioned this issue Nov 9, 2021
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@a184studio
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a184studio commented Nov 26, 2021 •
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We have find a claim, using NI only.
Agent tasks, small user group.

We search within claims that have been downloaded. Some agents are losing them before they upload to CAM. (Yes, its a crap process.)

Citizens might have submitted more than one claim, so this would show as a list

Screenshot 2021-11-26 at 09 36 39

Screenshot 2021-11-26 at 09 36 45

.

@jonhurrell jonhurrell changed the title Search Find a record Feb 15, 2022
@jonhurrell jonhurrell transferred this issue from dwp/design-system-community-backlog Aug 2, 2022
@jonhurrell jonhurrell added ⛓️ pattern Best practice design solutions for specific user-focused tasks and page types 🤘community Proposed by the UCD community and removed component labels Aug 2, 2022
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agent 🩺 awaiting triage 🤘community Proposed by the UCD community find a record ⛓️ pattern Best practice design solutions for specific user-focused tasks and page types
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