Error Connecting to Innova Devices

[MatchaChaCha]

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

1. Setup a device in the UI.

Expected behavior
I sucessfully connect to the device and am able to select a room to put it in.

Screenshots
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|Additional context
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I looked it the logs for integrations and I am getting this error.

Error getting status http://192.168.30.32/api/v/1/status ((TimeoutError(),))

and then:

Error retrieving unit status

Thank you in advance for the help.

[danielrivard]

What happens if you try to open the url (http://192.168.30.32/api/v/1/status) in a browser?

Do you get an error?

[MatchaChaCha]

Hey there, thanks for the help! I figured out that the issue was from me blocking internet access to the units through my router' s firewall. I guess I have to block some ports in order to be able to fully close down the network... maybe you know how to get this working?

[LaRisposta4]

Hi All,
I have two fancoil, one is correctly installed and works with HA, the other one worked for two weeks and then i had the same error of this topic and also the same log info.
can someone kindly help me how to fix this?
i have already checked the rules on router and everything seems ok.
thanks a lot