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Under Certain Conditions, Null Reference Error is thrown during whoami command #4

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TheDrakonLord opened this issue Nov 6, 2019 · 2 comments
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@TheDrakonLord
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Describe the bug
Certain users trigger null reference exception when using whoami

To Reproduce
Steps to reproduce the behavior:

  1. User uses iam successfully
  2. User uses whoami
  3. Error: character not found thrown
  4. Null reference error written to log

Expected behavior
Character embed should be displayed

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Additional context
Known users with issue: Leo, Lali

@TheDrakonLord TheDrakonLord added bug Something isn't working User Reported labels Nov 6, 2019
@TheDrakonLord TheDrakonLord self-assigned this Nov 6, 2019
@TheDrakonLord TheDrakonLord added this to To Do in Maintenance via automation Nov 6, 2019
@TheDrakonLord TheDrakonLord added this to the FFXIV Feature Complete milestone May 5, 2020
@TheDrakonLord
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It was eventually determined that this was caused by discord users having invalid characters in their username. to resolve this issue, the bot now uses discord IDs as the index rather than the username.

@TheDrakonLord
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TheDrakonLord commented May 5, 2020

New users with this issue have been identified, it does not seem that the cause is related to previous instances of this issue.

Users: Maelin [Havoc] (may not have used !iam), Daedelise [Havoc]

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