This is a Customer churn dataset. Customer Churn is when an existing customer stops doing business with a company. Here are the columns for the dataset:
Features:
- Account_Length
- Vmail_Message
- Day_Mins
- Eve_Mins
- Night_Mins
- Intl_Mins
- CustServ_Calls
- Intl_Plan
- Vmail_Plan
- Day_Calls
- Day_Charge
- Eve_Calls
- Eve_Charge
- Night_Calls
- Night_Charge
- Intl_Calls
- Intl_Charge
- State
- Area_Code
- Phone
Target variable:
- Churn
Objectives:
Our goal is using Decision Tree classifier we can predict customer churn their cellular plan at a given point in time.
Reference of this dataset: https://learn.datacamp.com/courses/marketing-analytics-predicting-customer-churn-in-python