ubuntu22.04 cuda11.8 cudnn8.9.6 paddlepaddle-gpu2.5.2 按照官网的安装方式，出现PaddlePaddle is installed successfully! 但报错[Hint: 'CUDNN_STATUS_NOT_SUPPORTED'. The functionality requested is not presently supported by cuDNN. ] (at ../paddle/phi/kernels/fusion/gpu/conv_fusion_kernel.cu:616)

[zhudaoruyi]

请提供下述完整信息以便快速定位问题/Please provide the following information to quickly locate the problem

• 系统环境/System Environment：

ubuntu 22.04

nvcc: NVIDIA (R) Cuda compiler driver
Copyright (c) 2005-2022 NVIDIA Corporation
Built on Wed_Sep_21_10:33:58_PDT_2022
Cuda compilation tools, release 11.8, V11.8.89
Build cuda_11.8.r11.8/compiler.31833905_0

>>> import paddle
>>> paddle.utils.run_check()
Running verify PaddlePaddle program ... 
I1113 14:45:34.499035 19958 interpretercore.cc:237] New Executor is Running.
W1113 14:45:34.499637 19958 gpu_resources.cc:96] The GPU architecture in your current machine is Pascal, which is not compatible with Paddle installation with arch: 70 75 80 86 , it is recommended to install the corresponding wheel package according to the installation information on the official Paddle website.
W1113 14:45:34.499677 19958 gpu_resources.cc:119] Please NOTE: device: 0, GPU Compute Capability: 6.1, Driver API Version: 12.2, Runtime API Version: 11.8
W1113 14:45:34.501612 19958 gpu_resources.cc:149] device: 0, cuDNN Version: 8.9.
I1113 14:45:34.749210 19958 interpreter_util.cc:518] Standalone Executor is Used.
PaddlePaddle works well on 1 GPU.
PaddlePaddle is installed successfully! Let's start deep learning with PaddlePaddle now.

• 版本号/Version：
  Paddle： paddlepaddle-gpu 2.5.2

PaddleOCR： 2.7.0.3
问题相关组件/Related components：

• 运行指令/Command Code：
  paddleocr --image_dir ./xsz.jpeg --use_angle_cls true --use_gpu true --det_model_dir /home/yj/.paddleocr/whl/det/ch/ch_PP-OCRv4_det_server_infer --rec_model_dir /home/yj/.paddleocr/whl/rec/ch/ch_PP-OCRv4_rec_server_infer
• 完整报错/Complete Error Message：

[2023/11/13 14:06:56] ppocr DEBUG: Namespace(help='==SUPPRESS==', use_gpu=True, use_xpu=False, use_npu=False, ir_optim=True, use_tensorrt=False, min_subgraph_size=15, precision='fp32', gpu_mem=500, gpu_id=0, image_dir='./xsz.jpeg', page_num=0, det_algorithm='DB', det_model_dir='/home/yj/.paddleocr/whl/det/ch/ch_PP-OCRv4_det_server_infer', det_limit_side_len=960, det_limit_type='max', det_box_type='quad', det_db_thresh=0.3, det_db_box_thresh=0.6, det_db_unclip_ratio=1.5, max_batch_size=10, use_dilation=False, det_db_score_mode='fast', det_east_score_thresh=0.8, det_east_cover_thresh=0.1, det_east_nms_thresh=0.2, det_sast_score_thresh=0.5, det_sast_nms_thresh=0.2, det_pse_thresh=0, det_pse_box_thresh=0.85, det_pse_min_area=16, det_pse_scale=1, scales=[8, 16, 32], alpha=1.0, beta=1.0, fourier_degree=5, rec_algorithm='SVTR_LCNet', rec_model_dir='/home/yj/.paddleocr/whl/rec/ch/ch_PP-OCRv4_rec_server_infer', rec_image_inverse=True, rec_image_shape='3, 48, 320', rec_batch_num=6, max_text_length=25, rec_char_dict_path='/home/yj/miniconda3/envs/dlgpu/lib/python3.9/site-packages/paddleocr/ppocr/utils/ppocr_keys_v1.txt', use_space_char=True, vis_font_path='./doc/fonts/simfang.ttf', drop_score=0.5, e2e_algorithm='PGNet', e2e_model_dir=None, e2e_limit_side_len=768, e2e_limit_type='max', e2e_pgnet_score_thresh=0.5, e2e_char_dict_path='./ppocr/utils/ic15_dict.txt', e2e_pgnet_valid_set='totaltext', e2e_pgnet_mode='fast', use_angle_cls=True, cls_model_dir='/home/yj/.paddleocr/whl/cls/ch_ppocr_mobile_v2.0_cls_infer', cls_image_shape='3, 48, 192', label_list=['0', '180'], cls_batch_num=6, cls_thresh=0.9, enable_mkldnn=False, cpu_threads=10, use_pdserving=False, warmup=False, sr_model_dir=None, sr_image_shape='3, 32, 128', sr_batch_num=1, draw_img_save_dir='./inference_results', save_crop_res=False, crop_res_save_dir='./output', use_mp=False, total_process_num=1, process_id=0, benchmark=False, save_log_path='./log_output/', show_log=True, use_onnx=False, output='./output', table_max_len=488, table_algorithm='TableAttn', table_model_dir=None, merge_no_span_structure=True, table_char_dict_path=None, layout_model_dir=None, layout_dict_path=None, layout_score_threshold=0.5, layout_nms_threshold=0.5, kie_algorithm='LayoutXLM', ser_model_dir=None, re_model_dir=None, use_visual_backbone=True, ser_dict_path='../train_data/XFUND/class_list_xfun.txt', ocr_order_method=None, mode='structure', image_orientation=False, layout=True, table=True, ocr=True, recovery=False, use_pdf2docx_api=False, invert=False, binarize=False, alphacolor=(255, 255, 255), lang='ch', det=True, rec=True, type='ocr', ocr_version='PP-OCRv4', structure_version='PP-StructureV2')
[2023/11/13 14:07:01] ppocr INFO: ./xsz.jpeg
Traceback (most recent call last):
File "/home/yj/miniconda3/envs/dlgpu/bin/paddleocr", line 8, in
sys.exit(main())
File "/home/yj/miniconda3/envs/dlgpu/lib/python3.9/site-packages/paddleocr/paddleocr.py", line 787, in main
result = engine.ocr(
File "/home/yj/miniconda3/envs/dlgpu/lib/python3.9/site-packages/paddleocr/paddleocr.py", line 661, in ocr
dt_boxes, rec_res, _ = self.call(img, cls)
File "/home/yj/miniconda3/envs/dlgpu/lib/python3.9/site-packages/paddleocr/tools/infer/predict_system.py", line 76, in call
dt_boxes, elapse = self.text_detector(img)
File "/home/yj/miniconda3/envs/dlgpu/lib/python3.9/site-packages/paddleocr/tools/infer/predict_det.py", line 245, in call
self.predictor.run()
OSError: In user code:

File "tools/export_model.py", line 288, in <module>
  main()
File "tools/export_model.py", line 284, in main
  model, arch_config, save_path, logger, input_shape=input_shape)
File "tools/export_model.py", line 197, in export_single_model
  paddle.jit.save(model, save_path)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/jit.py", line 629, in wrapper
  func(layer, path, input_spec, **configs)
File "/usr/local/lib/python3.7/dist-packages/decorator.py", line 232, in fun
  return caller(func, *(extras + args), **kw)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/wrapped_decorator.py", line 25, in __impl__
  return wrapped_func(*args, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/base.py", line 51, in __impl__
  return func(*args, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/jit.py", line 857, in save
  inner_input_spec, with_hook=with_hook)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/program_translator.py", line 528, in concrete_program_specify_input_spec
  *desired_input_spec, with_hook=with_hook)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/program_translator.py", line 436, in get_concrete_program
  concrete_program, partial_program_layer = self._program_cache[cache_key]
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/program_translator.py", line 801, in __getitem__
  self._caches[item_id] = self._build_once(item)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/program_translator.py", line 790, in _build_once
  **cache_key.kwargs)
File "/usr/local/lib/python3.7/dist-packages/decorator.py", line 232, in fun
  return caller(func, *(extras + args), **kw)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/wrapped_decorator.py", line 25, in __impl__
  return wrapped_func(*args, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/base.py", line 51, in __impl__
  return func(*args, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/program_translator.py", line 733, in from_func_spec
  outputs = static_func(*inputs)
File "/tmp/tmpjvb2gofp.py", line 28, in forward
  false_fn_1, (x,), (x,), (x,))
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/convert_operators.py", line 211, in convert_ifelse
  out = _run_py_ifelse(pred, true_fn, false_fn, true_args, false_args)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/convert_operators.py", line 257, in _run_py_ifelse
  return true_fn(*true_args) if pred else false_fn(*false_args)
File "/workspace/huangjun12/Projects/PP-OCRv4/pr/check_acc/PaddleOCR/ppocr/modeling/architectures/base_model.py", line 86, in forward
  x = self.backbone(x)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 930, in __call__
  return self._dygraph_call_func(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 915, in _dygraph_call_func
  outputs = self.forward(*inputs, **kwargs)
File "/tmp/tmpsr4zekry.py", line 45, in forward
  for_loop_condition_0, for_loop_body_0, [__for_loop_var_index_0, i, x])
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/convert_operators.py", line 45, in convert_while_loop
  loop_vars = _run_py_while(cond, body, loop_vars)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/dygraph_to_static/convert_operators.py", line 59, in _run_py_while
  loop_vars = body(*loop_vars)
File "/workspace/huangjun12/Projects/PP-OCRv4/pr/check_acc/PaddleOCR/ppocr/modeling/backbones/rec_hgnet.py", line 252, in forward
  x = stage(x)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 930, in __call__
  return self._dygraph_call_func(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 915, in _dygraph_call_func
  outputs = self.forward(*inputs, **kwargs)
File "/workspace/huangjun12/Projects/PP-OCRv4/pr/check_acc/PaddleOCR/ppocr/modeling/backbones/rec_hgnet.py", line 172, in forward
  x = self.blocks(x)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 930, in __call__
  return self._dygraph_call_func(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 915, in _dygraph_call_func
  outputs = self.forward(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/container.py", line 98, in forward
  input = layer(input)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 930, in __call__
  return self._dygraph_call_func(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 915, in _dygraph_call_func
  outputs = self.forward(*inputs, **kwargs)
File "/workspace/huangjun12/Projects/PP-OCRv4/pr/check_acc/PaddleOCR/ppocr/modeling/backbones/rec_hgnet.py", line 125, in forward
  x = self.att(x)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 930, in __call__
  return self._dygraph_call_func(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 915, in _dygraph_call_func
  outputs = self.forward(*inputs, **kwargs)
File "/workspace/huangjun12/Projects/PP-OCRv4/pr/check_acc/PaddleOCR/ppocr/modeling/backbones/rec_hgnet.py", line 76, in forward
  x = self.conv(x)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 930, in __call__
  return self._dygraph_call_func(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/dygraph/layers.py", line 915, in _dygraph_call_func
  outputs = self.forward(*inputs, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/nn/layer/conv.py", line 678, in forward
  use_cudnn=self._use_cudnn)
File "/usr/local/lib/python3.7/dist-packages/paddle/nn/functional/conv.py", line 169, in _conv_nd
  type=op_type, inputs=inputs, outputs=outputs, attrs=attrs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/layer_helper.py", line 44, in append_op
  return self.main_program.current_block().append_op(*args, **kwargs)
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/framework.py", line 3621, in append_op
  attrs=kwargs.get("attrs", None))
File "/usr/local/lib/python3.7/dist-packages/paddle/fluid/framework.py", line 2635, in __init__
  for frame in traceback.extract_stack():

ExternalError: CUDNN error(9), CUDNN_STATUS_NOT_SUPPORTED. 
  [Hint: 'CUDNN_STATUS_NOT_SUPPORTED'.  The functionality requested is not presently supported by cuDNN.  ] (at ../paddle/phi/kernels/fusion/gpu/conv_fusion_kernel.cu:616)
  [operator < conv2d_fusion > error]

[HengeLiu]

我也出现了相同的问题，您解决了吗？

[Tongjilibo]

相同问题，安装完paddlepaddle-gpu 2.5.2，通过paddle.utils.run_check()可以校验通过的，但是调用ocr_system就会报这个错

[deadmau5v]

我是相用的问题 并找到了解决办法：
在运行python脚本前设置环境变量 LD_LIBRARY_PATH
或者直接设置到/etc/profile 或用户的 ~/.bashrc

export LD_LIBRARY_PATH=/home/<用户名>/miniconda3/envs/<环境名>/lib:$LD_LIBRARY_PATH

替换你的 miniconda / anaconda 路径和用户名

[liudatutu]

cuda版本11.4，cudnn版本8.9,paddleocr版本2.7.0.3，paddleocr版本2.4.2.post112和2.5.2.post112，都不行，相同问题！

[shi-jianyu]

我也是基本同样的报错，环境是官方的docker：registry.baidubce.com/paddlepaddle/paddle:3.0.0b0-gpu-cuda11.8-cudnn8.6-trt8.5。报错里引用到了usr/local/lib/python3.7，但我看我的路径下甚至没有python3.7

[qybing]

我也是基本同样的报错，环境是官方的docker：registry.baidubce.com/paddlepaddle/paddle:3.0.0b1-gpu-cuda11.8-cudnn8.6-trt8.5。报错里引用到了usr/local/lib/python3.7，但我看我的路径下甚至没有python3.7