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Stuck inside "In Progress" #66

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replayshot opened this issue Oct 26, 2021 · 4 comments
Closed

Stuck inside "In Progress" #66

replayshot opened this issue Oct 26, 2021 · 4 comments

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@replayshot
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replayshot commented Oct 26, 2021

I've been successfully using the translation app a few times earlier this month to translate txt files. It is a great tool. Thank you.

This week, however, I tried again to translate a simple txt file, but the app seems to get stuck in Running/In progress mode or in NotStarted and it never completes. I wait for a while (15-30 mins), but still nothing. I tried switching languages, with/without glossary, using a simple txt file with just a few sentences inside, but no luck to get it to complete. The test in Settings passes fine and Translate Text also works fine. I also deleted all contents from the BLOB inside storage resource and re-running the translation with no luck, thinking there could be some conflict. Any idea what could be happening? Thanks much.

@chriswendt1
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The app does not implement a timeout. Once a job is submitted to the service, it polls once per second to get the status, and updates the UI each time the status changes.
I was translating successfully at the time you submitted this issue.
I will look at implementing a client-side timeout and automatic restart to help with this.

The app creates a new folder in storage for each run, and deletes any abandoned storage folders on average every 10th run.

@chriswendt1
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This was a server-side issue which has since been fixed. Affected times were 10/22 to 10/25.
You should be able to translate again as you did before.
The two issues I opened are still good to fix.
@replayshot , please let me know if you are again good to translate.

@replayshot
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@chriswendt1 thank you so much for your replies and for providing details about how it works. I can confirm that it works fine now again.

@chriswendt1
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Thanks for confirming.
Heartbeat also implemented and code pushed, will be in binaries version 0.8.6.2 or later.

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