| author | ms.author | description | ms.date | ms.service | ms.subservice | ms.topic | title | uid |
|---|---|---|---|---|---|---|---|---|
SoniaLopezBravo |
sonialopez |
This document provides details on the support policy for the PASQAL quantum provider in Azure Quantum. |
09/16/2024 |
azure-quantum |
computing |
troubleshooting-general |
Support Policy for PASQAL in Azure Quantum |
microsoft.quantum.providers.pasqal.support |
This article describes the Microsoft support policy that applies when you use the PASQAL provider in Azure Quantum. The article applies to any of the targets offered by PASQAL.
If you're using PASQAL and experience unexpected issues, you can contact the Azure Support team for help by creating an Azure support case.
In some situations, the Azure Support team will need to redirect you to PASQAL's support team. You may receive a quicker response by reaching out to PASQAL directly.
In general, problems using PASQAL on Microsoft Azure Quantum are best addressed with the Azure Quantum support team directly by creating an Azure support case. This team has all the necessary details to isolate the issue you're experiencing and direct the report to the right point of contact. The Azure support team also has the means to reach PASQAL support outside of business hours for the most urgent issues.