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This repository has been archived by the owner on Nov 21, 2021. It is now read-only.

Critical Bug when Agent request rating #37

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rupas385 opened this issue Sep 22, 2021 · 2 comments
Open

Critical Bug when Agent request rating #37

rupas385 opened this issue Sep 22, 2021 · 2 comments

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@rupas385
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Hi,

when agent request a rating from Zendesk Panel the app crashed with this error.

type 'Null' is not a subtype of type 'Map<dynamic, dynamic>'

ChatLogType.fromJson (package:zendesk2/chat2/model/chat_provider_model.dart:282:44)
#1 new ChatLog.fromJson (package:zendesk2/chat2/model/chat_provider_model.dart:169:43)
#2 new ChatProviderModel.fromJson. (package:zendesk2/chat2/model/chat_provider_model.dart:30:62)

@KohlsAdrian
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Please provide the full log

@rupas385
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Hi this is the relevant part of log. When agent request rating the app crash because zendesk sent less info, and your provider resfresh and missing required data

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