[HOLD for payment 2024-05-08] Accounting - App crashes when opening More features page after disconnecting QBO

[izarutskaya]

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Version Number: 1.4.67-0
Reproducible in staging?: Y
Reproducible in production?: N
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Go to staging.new.expensify.com
2. Go to Account settings > Workspaces.
3. Create a new workspace.
4. Go to Accounting (enable it in More features first).
5. Set up with QBO account.
6. After QBO is connected, click 3-dot menu > Disconnect.
7. Go to More features page.

Expected Result:

App will not crash.

Actual Result:

App crashes.
Sometimes it also crashes when disconnecting QBO.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6463514_1714196913725.qbo_crash.mp4

View all open jobs on GitHub

Issue Owner

Current Issue Owner: @zanyrenney

[melvin-bot]

Triggered auto assignment to @zanyrenney (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @nkuoch (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[izarutskaya]

Not reproduced in production

Recording.2407.mp4

[izarutskaya]

@zanyrenney I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think this issue might be related to the #collect project.

[gijoe0295]

Seems like it is currently working on in #40277 (comment).

[thienlnam]

cc @aldo-expensify / @hayata-suenaga Seems to be from #41044

[francoisl]

The QBO stuff is still behind a beta I believe, so does this need to be a blocker?

[zanyrenney]

yeah it is behind a beta @francoisl

[zanyrenney]

you're probably right it doesn't need to be a deploy blocker in that case!

[mountiny]

Aldo's PR should fix this too #41060

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.68-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Add translations for QBO Sync job #41060

If no regressions arise, payment will be issued on 2024-05-08. 🎊

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@aldo-expensify] The PR that introduced the bug has been identified. Link to the PR:
• [@aldo-expensify] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@aldo-expensify] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@aldo-expensify] Determine if we should create a regression test for this bug.
• [@aldo-expensify] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@zanyrenney] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[zanyrenney]

No payment due - Aldo is an internal Expensify employee.