[ON HOLD #47203] [HIGH] [$500] mWeb - Composer-App crashes/freezes when pasting copied image inside the compose box

[kbecciv]

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Version Number: 1.4.43.0
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4331256
Issue reported by: Applause - Internal Team

Action Performed:

1. Go inside your device gallery and copy an image to your clipboard
2. Open ND app and click inside the compose box and hold down until you see the option to paste
3. Click on paste
4. While the app is stuck try to interact with the app (for example try to close the keyboard, click inside the compose box or anywhere)

Expected Result:

App should function normally and paste the image

Actual Result:

App freezes and then crashes eventually

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6385684_1708433272308.App_crash_pasting_image.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~0131dabafc5db30095
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• Last Price Increase: 2024-08-21

[melvin-bot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[kbecciv]

@CortneyOfstad I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[CortneyOfstad]

Thanks @kbecciv! I've been diving into this and I think that this could be handled by an external contrubutor 👍

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~0131dabafc5db30095

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eh2077 (External)

[CortneyOfstad]

@eh2077 Please let me know if you have any concerns about this potentially being a BE Issue, and we can get that tags switched. From what I could see, it appears not to be, but would love fresh eyes just in case 👍

[eh2077]

@CortneyOfstad Yeah, this is most likely an issue from frontend.

[CortneyOfstad]

Posted in VIP-VSB here

[melvin-bot]

@CortneyOfstad, @eh2077 Whoops! This issue is 2 days overdue. Let's get this updated quick!

[CortneyOfstad]

Going to reach out to CallStack to see if someone can take this on 👍

[CortneyOfstad]

Post to CS here

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[badeggg]

Some information if it help. I can't reproduce the bug. In the gallery app(which I downloaded from google play), there is no 'copy to clipboard' option, I tried 3~4 apps. Finally I noticed in app swiper we can copy image to clipboard. When I copy the image to composer of expensify, everything works fine. I am a ios user and rarely use android device by the way.

[eh2077]

@badeggg Thanks for looking into this! I think the photo app is Samsung Gallery. You can search keyword Gallery or Samsung Gallery in the playstore to download one.

[mountiny]

Discussed with @trjExpensify too, for now I think we can close this, its not that often used feature and we can spend our time in better manner now so closing and we can reopen once we ready to implement this

[lanitochka17]

Issue is still reproducible on the latest build 9.0.20-2

Screen_Recording_20240814_154411_New.Expensify.mp4

[eh2077]

Did #41239 solve this issue?

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[CortneyOfstad]

Still waiting for #47203 to hit production, so going to put this on-hold

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[CortneyOfstad]

Okay, botify is sick, so the move to production was done manually without an update to the PR. It went into Production 2 days, ago so the 7-day wait period is over on Aug. 26!

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[CortneyOfstad]

The hold period for production has been completed so this can be closed!

[s77rt]

Let's keep this one open, it seems to be reproducible on Samsung devices only. cc @ahmedGaber93 can you please confirm this is still reproducible from your end

[ahmedGaber93]

can you please confirm this is still reproducible from your end

It reproduced on production, and I will retest the latest main branch today.

[ahmedGaber93]

@s77rt The feature itself is not working with me on android (on both emulator and real device) after RN upgrading to 0.75.2.

20240829031128673.mp4

[s77rt]

@ahmedGaber93 Can you try remove the node_modules/react-native folder and reinstall, it's possible that the patch is not being applied in your case

[ahmedGaber93]

Can you try remove the node_modules/react-native folder and reinstall, it's possible that the patch is not being applied in your case

@s77rt Yes, I already did that before the build. And I think the patch is applied correctly because it works fine on iOS

[s77rt]

Indeed, looks like something broke it. Will take a look asap

[s77rt]

@ahmedGaber93 The patch fix #48370

[ahmedGaber93]

can you please confirm this is still reproducible from your end

@s77rt Yes, it still reproduced on real Samsung device