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A customer had an issue where subscriptions were not synced due to the payment_transaction_id being blank. In reality, gateways will link up on the subscription_transaction_id. Making sure the payment id is not blank might help in some cases that check for it.
The text was updated successfully, but these errors were encountered:
We're considering this update but is it really still happening?
This is kind of hacky, and while there is limited downside maybe not needed.
There's a workaround, if you run into this error, you can duplicate the membership_subscription_transaction_id column in your import (with the heading membership_payment_transaction_id).
A customer had an issue where subscriptions were not synced due to the payment_transaction_id being blank. In reality, gateways will link up on the subscription_transaction_id. Making sure the payment id is not blank might help in some cases that check for it.
The text was updated successfully, but these errors were encountered: